Security Scan Report: dirhelp.service-now.com

Redirected to:
https://dir.my.idaptive.app/login?appkey=12816bda-d1d4-4d56-8214-af12a...
Submitted: Sep 3, 2026, 8:24:57 AMCompleted: Sep 3, 2026, 8:26:13 AMpubliccompleted

Summary

This website contacted 5 IPs in 1 country across 5 domains to perform 2 HTTP transactions. The main domain is dir.my.idaptive.app and was registered 28 years ago.

Submitted URL: https://dirhelp.service-now.com

Effective URL: https://dir.my.idaptive.app/login?appkey=12816bda-d1d4-4d56-8214-af12a55ef36f&customerId=AAO0436&RelayState=https%3A%2F%2Fdirhelp.service-now.com%2Fnavpage.do&yfirtnecrun=true&stateId=Zb3gR9_tVn-bdE9no64D8YxTBrFEgP1PoxYlCIDdcvE1Redirected

The Cisco Umbrella rank of the primary domain is #2,165 of the top 1 million websitesTop 10K Site

AI Security Verdict

Safe Website

Confidence: 88%

2
Risk Score

The page hosts a legitimate Idira login (CyberArk SaaS) with no malicious indicators; it is safe.

Safety Factors
Legal pages (terms/privacy) present
Domain in Cisco Umbrella top 10K
Established SSO authentication flow
No malicious external resources
Domain age information unavailable

Details

Page Title

ServiceNow DIR Service Desk

Scan Type

public

Language

🇺🇸

English

(50% confidence)

Category

government public service

(43%)

Domain Information

The domain name 'dirhelp.service-now.com' uses the commercial generic top-level domain (.com), featuring subdomain 'dirhelp'. The registrable portion 'service-now' spans 11 characters holding 4 vowels versus six consonants; it also includes one hyphen. Segmentation suggests 2 words: service, now. Median word length is 5 characters. No strong language cues emerged from the frequency lists.

Screenshot

Security scan screenshot of aao0436.my.idaptive.app

Page Load Overview

14.01s
Total Load Time
47
HTTP Requests
5
Domains
202 KB
Total Size

Language Analysis

Primary Language

🇺🇸English
Code: en
Confidence:50%
Script:Latin
Direction:ltr

Detection Details

Language Code:en
Detection Confidence:50%
Script Type:Latin
Text Length:1,670 chars
Detector Agreement:50%

Website Classification

Primary Category

government public service43% confidence
Type: static
Method: ml+structural+ocr_tiebreaker

All Detected Categories

government public service
43%
technology software
33%

Detected Features

No structural features detected

Domain & IP Information

RequestsIP AddressLocationAS Autonomous System
11149.96.34.178United States
AS16839SERVICENOW, INC.
935.84.225.49Aws · CLOUDBoardman, Oregon, United States
AS16509Amazon.com, Inc.
9100.22.15.144Aws · CLOUDBoardman, Oregon, United States
AS16509Amazon.com, Inc.
9142.251.150.119Google · CDNUnited States
AS15169Google LLC
952.12.221.193Aws · CLOUDBoardman, Oregon, United States
AS16509Amazon.com, Inc.
475--

Page Statistics

47
Requests
5
Unique Domains
1.3 MB
Total Size

Detected Technologies3

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

Security-focused

Specialized for malware detection and similarity analysis

T12642131F3C16891254B2116FCE2BF26DBE1814506358EE74C6A9587C704FEAFC2894FB

ssdeep (Context Triggered Piecewise Hashing)

Context-aware

Detects similar content even with modifications

384:Cbex8qkaqssG1u+tF1IjSf5x5xDL5F5Fij5F5FO8ADEJkAlsGWArAru+AtAtb65Z:pxgu1hf77DL33ij//O8EEJkYsGWaau+C

sdhash (Similarity Digest Hashing)

High-precision

High-precision similarity detection for forensic analysis

sdhash:3:12860:DAACWknggGAIJWwCSEJmAGRZCGjARmAonPkbSYrEAaJHSEQgQyMYAVBCAhFLKQkMQ1RCX7DNQxLAlMSTwAHAACjYA5AEDQLA

These hashes enable detection of similar websites and malware variants by comparing content similarity even when exact matches aren't found.

Image Hashes

Perceptual Hashes

Average Hash:0000000000000000
Perceptual Hash:e666666666666626
Difference Hash:0800000000000000
Wavelet Hash:e7ffffff00000000
Color Hash:#c587c3

Other Hashes

Crop Resistant:0800000000000000

Scan History

Scan history not available

Unable to load historical scan data