Security Scan Report: luum.freshdesk.com

Redirected to:
https://luum.freshdesk.com/support/home
Site favicon
Submitted: Jul 28, 2026, 6:59:05 AMCompleted: Jul 28, 2026, 7:00:35 AMpubliccompleted

Summary

This website contacted 7 IPs in 1 country across 12 domains to perform 2 HTTP transactions. The main domain is luum.freshdesk.com and was registered NaN years ago.

Submitted URL: https://luum.freshdesk.com

Effective URL: https://luum.freshdesk.com/support/homeRedirected

The Cisco Umbrella rank of the primary domain is #16,120 of the top 1 million websites

AI Security Verdict

Low Risk

Confidence: 78%

2
Risk Score

The site is an established support portal with self‑branding, no credential collection, and no malicious indicators; low risk.

Risk Factors
High JavaScript obfuscation score with eval() usage
Safety Factors
Own brand matches domain
No credential or payment collection
No malicious network alerts or IoC hits
Domain age information unavailable

Details

Page Title

Support : Luum Admin Support

Scan Type

public

Language

🇺🇸

English

(80% confidence)

Category

forum community discussion

(75%)

Domain Information

The domain name 'luum.freshdesk.com' uses the commercial generic top-level domain (.com), featuring subdomain 'luum'. Count 9 characters in 'freshdesk' with two vowels and 7 consonants. Splitting it apart reveals 2 words: fresh, desk. Median word length is 4.5 characters. No strong language cues emerged from the frequency lists.

Screenshot

Security scan screenshot of https://luum.freshdesk.com

Page Load Overview

3.91s
Total Load Time
58
HTTP Requests
19
Domains
1.5 MB
Total Size

Language Analysis

Primary Language

🇺🇸English
Code: en
Confidence:80%
Script:Latin
Direction:ltr

Detection Details

Language Code:en
Detection Confidence:80%
Script Type:Latin
HTML Lang Attribute:en
Text Length:676 chars
Detector Agreement:100%

Website Classification

Primary Category

forum community discussion75% confidence
Type: dynamic
Method: ml+structural

All Detected Categories

forum community discussion
75%
government public service
38%
adult content
28%

Detected Features

OG: article

Domain & IP Information

RequestsIP AddressLocationAS Autonomous System
10162.159.140.147Cloudflare · WAFUnited States
AS13335Cloudflare, Inc.
852.222.225.5Cloudfront · CDNUnited States
AS16509Amazon.com, Inc.
852.92.165.178Aws · CLOUDBoardman, Oregon, United States
AS16509Amazon.com, Inc.
8104.17.208.5Cloudflare · WAFUnited States
AS13335Cloudflare, Inc.
8142.251.14.95Google · CDNUnited States
AS15169Google LLC
8104.18.10.207Cloudflare · WAFUnited States
AS13335Cloudflare, Inc.
8142.251.110.97Google · CDNUnited States
AS15169Google LLC
587--

Page Statistics

58
Requests
19
Unique Domains
2.3 MB
Total Size

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

Security-focused

Specialized for malware detection and similarity analysis

T1C0034A276624083B253303DCF2E8F646697A8057F9484C9CF5BC8A347FC2EDB8987959

ssdeep (Context Triggered Piecewise Hashing)

Context-aware

Detects similar content even with modifications

768:08QmQxQP6Vd9Al/qVRNbvAB2mv/APrAG16q16d9hI20aISp6XxCRsGld+8:08QmQxQMQijAW1l6d9hUavQBMsGlT

sdhash (Similarity Digest Hashing)

High-precision

High-precision similarity detection for forensic analysis

sdhash:3:39700:SKAgMPweENBZIo2c6gFDwwADICcy76jJoAQCZB4iUQvYRAOQFIDhYYkCAQ0UgSAoBVQUhgUTgDBAQWDcHoCC8YQaMNchhqQB

These hashes enable detection of similar websites and malware variants by comparing content similarity even when exact matches aren't found.

Image Hashes

Perceptual Hashes

Average Hash:0000000000feffff
Perceptual Hash:d42ab1d22fadd432
Difference Hash:cd8d7373cccc22c8
Wavelet Hash:00000018fcffffff
Color Hash:#d0d22d

Scan History

Scan history not available

Unable to load historical scan data