Security Scan: Official Apple Support

Summary

API

This view is built from:

Scan result: counts, verdicts, details, IPs, technologies, hashes/api/v1/result/33c9ff3e-3787-48a5-8903-d1ce533e5465 Domain and IP registration (RDAP)/api/v1/rdap/33c9ff3e-3787-48a5-8903-d1ce533e5465How often this domain was scanned/api/v1/domain/stats/support.apple.com Scan history for this domain/api/v1/domain/history/support.apple.com?limit=15

This website contacted 8 IPs in 2 countries across 4 domains to perform 39 HTTP transactions. The main domain is apple.com and was registered 39 years ago.

Submitted URL: https://support.apple.com/

The Cisco Umbrella rank of the primary domain is #13 of the top 1 million websitesTop 100 Site

AI Security Verdict

High Risk

Confidence: 88%

Risk Score

Network traffic from this page matched a known malware signature — rated high risk on that basis.

Risk Factors (1)

HIGH Suricata IDS alert: ET WEB_CLIENT Apple Tech Support Phone Scam (possible social engineering attempt), likely a false positive on the official Apple domain

Domain age information unavailable

Details

Page Title

Official Apple Support

Scan Type

public

Favicon Hash

MMH3: -1498185948

MD5: 891e510219786f543ca998282ed99f45

Domain Name Analysis

You're looking at domain 'support.apple.com' on the commercial generic top-level domain (.com), featuring subdomain 'support'. Count 5 characters in 'apple' with 2 vowels and 3 consonants. It segments into 1 word: apple. No strong language cues emerged from the frequency lists.

Screenshot

Page Load Overview

1.71s

Total Load Time

2.7 MB

Total Size

Language Analysis

Primary Language

🇺🇸English

Code: en

Confidence:80%

Script:Latin

Direction:ltr

Detection Details

HTML Lang Attribute:en-US

Text Length:6,903 chars

Detector Agreement:80%

Website Classification

Primary Category

technology software69% confidence

Type: dynamic

Method: ml+structural

All Detected Categories

technology software

69%

finance banking

45%

education learning

45%

corporate business

41%

corporate

35%

Detected Features

Schema.org

Domain & IP Information

Requests	IP Address	Location	AS Autonomous System
11	23.2.13.35Akamai · CDN	Frankfurt am Main, Hesse, Germany	AS20940Akamai International B.V.
4	2.21.245.152Akamai · CDN	Berlin, State of Berlin, Germany	AS20940Akamai International B.V.
4	23.37.193.47Akamai · CDN	Berlin, State of Berlin, Germany	AS16625Akamai Technologies, Inc.
4	17.8.130.25	United States	AS714Apple Inc.
4	23.36.157.47Akamai · CDN	Frankfurt am Main, Hesse, Germany	AS16625Akamai Technologies, Inc.
4	23.2.13.19Akamai · CDN	Frankfurt am Main, Hesse, Germany	AS20940Akamai International B.V.
4	2.16.10.170Akamai · CDN	Frankfurt am Main, Hesse, Germany	AS20940Akamai International B.V.
4	2.16.10.174Akamai · CDN	Frankfurt am Main, Hesse, Germany	AS20940Akamai International B.V.
39	8	-	-