Security Scan Report: customerservice.starbucks.com

Redirected to:
https://customerservice.starbucks.com/sbux
Site favicon
Submitted: Sep 30, 2026, 7:32:22 AMCompleted: Sep 30, 2026, 7:33:29 AMpubliccompleted

This website contacted 3 IPs in 1 country across 3 domains to perform 283 HTTP transactions. The main domain is customerservice.starbucks.com and was registered 18 years ago.

Submitted URL: https://customerservice.starbucks.com

Effective URL:

https://customerservice.starbucks.com/sbux
Redirected

The Cisco Umbrella rank of the primary domain is #17,442 of the top 1 million websites

AI Security Verdict

Safe Website

Confidence: 95%

0
Risk Score

Official Starbucks customer service portal on the starbucks.com domain, 32 years old and well-ranked; no forms, malware, IoCs, or impersonation. Legitimate.

Safety Factors (5)
Official Starbucks-owned domain with 32-year registration history
Page is a customer service/help portal showing Starbucks' own branding and support topics
No credential, payment, or login form fields present
No malware, IoC, or network-level threat intelligence matches
Legitimate third-party resources limited to Google Fonts
Domain age information unavailable

Details

Page Title

Starbucks Help - Starbucks Portal

Scan Type

public

Domain Name Analysis

Domain 'customerservice.starbucks.com' uses the commercial generic top-level domain (.com) with subdomain 'customerservice'. Count 9 characters in 'starbucks' split between 2 vowels and 7 consonants. Tokenizing the label suggests one word: starbucks. Average segment length settles at nine characters. No strong language cues emerged from the frequency lists.

Screenshot

Security scan screenshot of https://customerservice.starbucks.com

Page Load Overview

33.45s
Total Load Time
10.4 MB
Total Size

Language Analysis

Primary Language

🇺🇸English
Code: en
Confidence:80%
Script:Latin
Direction:ltr

Detection Details

HTML Lang Attribute:en
Text Length:1,973 chars
Detector Agreement:100%

Website Classification

Primary Category

unknown0% confidence
Type: spa
Method: structural

All Detected Categories

No categories detected

Detected Features

Search

Domain & IP Information

RequestsIP AddressLocationAS Autonomous System
95149.96.27.177United States
AS16839SERVICENOW, INC.
94142.251.110.95Google · CDNUnited States
AS15169Google LLC
94142.251.14.94Google · CDNUnited States
AS15169Google LLC
2833--

Detected Technologies4

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

Security-focused

Specialized for malware detection and similarity analysis

T135B45B36A8B1AD35053F38DEB1C5E7552B6BC347CF082BF2BA1C59044BDAC94A953788

ssdeep (Context Triggered Piecewise Hashing)

Context-aware

Detects similar content even with modifications

6144:t681e5fl2lyNH6NN6MLO2BchXx4ziFj/ulJTUIt8jjzPmnJ:Buf+kuBUB4Cj/i8jnPg

sdhash (Similarity Digest Hashing)

High-precision

High-precision similarity detection for forensic analysis

sdhash:3:497083:KAqNwRKQeJiVJ7uwQAQQNEBCMVAC06msg1oQwABDAARAETyowJBSSBKQiLCCQLpBghAkbKngGMAEAoUhIDDgAUvTZLEeIGiA

These hashes enable detection of similar websites and malware variants by comparing content similarity even when exact matches aren't found.

Image Hashes

Perceptual Hashes

Average Hash:670000ffffffffff
Perceptual Hash:c44004b3bfbbbec8
Difference Hash:4dc4b02a0b2c0c30
Wavelet Hash:00000099ff9fff9f
Color Hash:#931f23

Scan History

Scan history not available

Unable to load historical scan data