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Security Scan Report: optimasystemshelp.freshdesk.com

Redirected to: https://optimasystemshelp.freshdesk.com/support/login

Submitted: Apr 1, 2026, 4:52:39 PMCompleted: Apr 1, 2026, 4:53:48 PMpubliccompleted
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Summary

This website contacted 4 IPs in 1 country across 9 domains to perform 20 HTTP transactions. The main domain is optimasystemshelp.freshdesk.com and was registered NaN years ago.

Submitted URL: https://optimasystemshelp.freshdesk.com

Effective URL: https://optimasystemshelp.freshdesk.com/support/loginRedirected

The Cisco Umbrella rank of the primary domain is #16,120 of the top 1 million websites

AI Security Verdict

Safe Website

Confidence: 96%

0
Risk Score

Legitimate Freshdesk login page for Optima Group IT Helpdesk.

Safety Factors
Hosted on reputable Freshdesk infrastructure
Login form is native to the Freshdesk service
Page uses standard Freshdesk branding, not impersonating any major brand
Multiple redirects are typical for Freshdesk authentication flow
Domain age information unavailable

Details

Page Title

Sign into : Group IT Helpdesk

Scan Type

public

Language

🇺🇸

English

(80% confidence)

Category

technology software

(67%)

Domain Information

You're looking at domain 'optimasystemshelp.freshdesk.com' on the commercial generic top-level domain (.com); it also runs on subdomain 'optimasystemshelp'. The second-level label 'freshdesk' is 9 characters long containing 2 vowels alongside 7 consonants. Segmentation suggests 2 words: fresh, desk. Average segment length settles at 4.5 characters. No strong language cues emerged from the frequency lists.

Screenshot

Security scan screenshot of https://optimasystemshelp.freshdesk.com

Page Load Overview

3.10s
Total Load Time
18
HTTP Requests
9
Domains
409 KB
Total Size

Language Analysis

Primary Language

🇺🇸English
Code: en
Confidence:80%
Script:Latin
Direction:ltr

Detection Details

Language Code:en
Detection Confidence:80%
Script Type:Latin
HTML Lang Attribute:en
Text Length:1,425 chars
Detector Agreement:100%

Website Classification

Primary Category

technology software67% confidence
Type: webapp
Method: ml+structural

All Detected Categories

technology software
67%
documentation technical
37%
government public service
34%

Detected Features

Login Form
OG: article

Domain & IP Information

RequestsIP AddressLocationAS Autonomous System
616.15.189.163United States
AS16509
4172.66.0.145United States
AS13335Cloudflare, Inc.
4162.159.140.147United States
AS13335Cloudflare, Inc.
452.222.225.5United States
AS16509Amazon.com, Inc.
184--

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

Security-focused

Specialized for malware detection and similarity analysis

T13E921A26595D4C3B0A9302D874D1FA86FEFE9936F78A884DF0FD54243BD2E8D9243129

ssdeep (Context Triggered Piecewise Hashing)

Context-aware

Detects similar content even with modifications

384:owsAu96HgHouiouYOCZPbqJWPEeszZNTl1fZPlZoZXp6XxdcLdsGEST:I2ubP8XTZSp6XxCRsGf

sdhash (Similarity Digest Hashing)

High-precision

High-precision similarity detection for forensic analysis

sdhash:3:20369:hDUoPNijrmEAAIiDMCYKACFuIUIID0+AfAIYVTQ4UlgQwFBCjK5GmCQoAQ1DMBFTDUNAzgCJSgItUniQRdyBEESQBqAKhBFG

These hashes enable detection of similar websites and malware variants by comparing content similarity even when exact matches aren't found.

Image Hashes

Perceptual Hashes

Average Hash:ffffffffffffff00
Perceptual Hash:ddcd23911ac169e9
Difference Hash:22b4f23030d00295
Wavelet Hash:ff5a7a1e7e3e0000
Color Hash:#bf409d

Other Hashes

Crop Resistant:22b4f23030d00295,05239c9c23051133

Scan History

Scan history not available

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