Security Scan: 502 Bad Gateway

Summary

API

This view is built from:

Scan result: counts, verdicts, details, IPs, technologies, hashes/api/v1/result/57b5c4d3-f246-4bc6-8d11-a013a2f83598 Domain and IP registration (RDAP)/api/v1/rdap/57b5c4d3-f246-4bc6-8d11-a013a2f83598 Certificate Transparency/api/v1/ct/eu.api.freshworks.com How often this domain was scanned/api/v1/domain/stats/config-msdk.eu.freshchat.com Scan history for this domain/api/v1/domain/history/config-msdk.eu.freshchat.com?limit=15

This website contacted 10 IPs in 2 countries across 6 domains to perform 18 HTTP transactions. The main domain is eu.api.freshworks.com and was registered 11 years ago.

Submitted URL: https://config-msdk.eu.freshchat.com

Effective URL:

https://eu.api.freshworks.com/oauth/authorize?client_id=dfc7456e-d6dd-...

Redirected

The Cisco Umbrella rank of the primary domain is #7,770 of the top 1 million websitesTop 10K Site

AI Security Verdict

Low Risk

Confidence: 72%

Risk Score

Redirect chain ends on a Freshworks OAuth endpoint and served only a 502 error page with no forms, no malware and no threat-intel hits. No phishing or credential-harvesting evidence; low risk.

Risk Factors

Entry host config-msdk.eu.freshchat.com returned a 502 error, so no page content could be evaluated

Two redirects across related but distinct registrable domains (freshchat.com -> freshworks.com), leaving the final endpoint unverified by content

Safety Factors

Final URL resolves to freshworks.com, the vendor's own API/hosted domain used for OAuth authorization

OAuth redirect_uri and logout_uri point to web.eu.freshchat.com, consistent with an internal product login flow

Zero credential or payment form fields on the served page

No malware, phishing, or abuse intelligence matches on the scanned page or its resources

Domain age information unavailable

Details

Page Title

502 Bad Gatewayfrom scan record

Scan Type

public

Domain Name Analysis

The domain name 'config-msdk.eu.freshchat.com' uses the commercial generic top-level domain (.com); it also runs on subdomain 'config-msdk.eu'. Its registrable label 'freshchat' stretches across 9 characters split between two vowels and seven consonants. Breaking it apart gives two words: fresh, chat. The median word length lands at 4.5 characters. No strong language cues emerged from the frequency lists.

Screenshot

Page Load Overview

4.67s

Total Load Time

11.8 MB

Total Size

Language Analysis

Primary Language

🇵🇭TL

Code: tl

Confidence:50%

Script:Unknown

Direction:ltr

Detection Details

Text Length:39 chars

Detector Agreement:100%

Website Classification

Primary Category

unknown0% confidence

Type: dynamic

Method: structural

All Detected Categories

No categories detected

Detected Features

No structural features detected

Domain & IP Information

Requests	IP Address	Location	AS Autonomous System
9	99.84.152.13Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
1	18.245.46.93Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
1	63.181.46.234Aws · CLOUD	Frankfurt am Main, Hesse, Germany	AS16509Amazon.com, Inc.
1	13.226.244.104Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
1	18.245.46.40Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
1	52.222.136.94Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
1	99.84.152.37Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
1	3.121.4.96Aws · CLOUD	Frankfurt am Main, Hesse, Germany	AS16509Amazon.com, Inc.
1	18.245.46.120Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
1	18.245.46.53Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
18	10	-	-