Security Scan Report: support.netdocuments.com

Redirected to:
https://support.netdocuments.com/s/
Site favicon
Submitted: Oct 6, 2026, 8:30:23 PMCompleted: Oct 6, 2026, 8:31:21 PMpubliccompleted
This website contacted 8 IPs in 2 countries across 4 domains to perform 35 HTTP transactions. The main domain is support.netdocuments.com and was registered 18 years ago.

Submitted URL: https://support.netdocuments.com

Effective URL:

https://support.netdocuments.com/s/
Redirected

The Cisco Umbrella rank of the primary domain is #20,608 of the top 1 million websites

AI Security Verdict

Safe Website

Confidence: 95%

0
Risk Score

Official NetDocuments Help Center on its own 27-year-old domain; no forms, impersonation, threat-intel or malware signals. Safe.

Safety Factors (4)
Established, well-known domain with long registration history
Only same-origin links and standard third-party analytics/CDN script hosts (google.com, googletagmanager.com, gstatic.com)
No credential or payment collection; no brand impersonation of a third party
Content matches a genuine software vendor's support portal
Domain age information unavailable

Details

Page Title

Home

Scan Type

public

Domain Name Analysis

Domain 'support.netdocuments.com' uses the commercial generic top-level domain (.com) with subdomain 'support'. The second-level label 'netdocuments' is 12 characters long containing four vowels alongside 8 consonants. It segments into 2 words: net, documents. The median word length lands at six characters. No strong language cues emerged from the frequency lists.

Screenshot

Security scan screenshot of https://support.netdocuments.com

Page Load Overview

8.10s
Total Load Time
3.3 MB
Total Size

Language Analysis

Primary Language

🇺🇸English
Code: en
Confidence:80%
Script:Latin
Direction:ltr

Detection Details

HTML Lang Attribute:en-US
Text Length:2,755 chars
Detector Agreement:100%

Website Classification

Primary Category

documentation technical89% confidence
Type: dynamic
Method: ml+structural+ocr_tiebreaker

All Detected Categories

documentation technical
89%
technology software
89%
government public service
33%

Detected Features

No structural features detected

Domain & IP Information

RequestsIP AddressLocationAS Autonomous System
7145.224.209.239Aws · CLOUDFrankfurt am Main, Hesse, Germany
AS16509Amazon.com, Inc.
4142.251.154.119Google · CDNUnited States
AS15169Google LLC
4142.251.127.94Google · CDNUnited States
AS15169Google LLC
4142.250.154.97Google · CDNUnited States
AS15169Google LLC
4145.224.209.234Aws · CLOUDFrankfurt am Main, Hesse, Germany
AS16509Amazon.com, Inc.
4142.251.152.119Google · CDNUnited States
AS15169Google LLC
4145.224.209.237Aws · CLOUDFrankfurt am Main, Hesse, Germany
AS16509Amazon.com, Inc.
4142.251.14.94Google · CDNUnited States
AS15169Google LLC
358--

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

Security-focused

Specialized for malware detection and similarity analysis

T123D497ADDF99065B763B6DEF04E48E73EFA221005A0E4F5E359B31E4328E5988E73504

ssdeep (Context Triggered Piecewise Hashing)

Context-aware

Detects similar content even with modifications

12288:fl9gf9Rn9Fa4fzfUo4Kys4ygfNg7W/LQj:99yX9QW7X7Hd3

sdhash (Similarity Digest Hashing)

High-precision

High-precision similarity detection for forensic analysis

sdhash:3:602243:oCYEACFygAA5AAAI5JHAgSACQgwBTGZgNoqTAlKQ+hCQsAUQATFAUKIKSGCR00JIhogwtdmsEEAdRE1P6lgRcmAEgMgKg4FB

These hashes enable detection of similar websites and malware variants by comparing content similarity even when exact matches aren't found.

Image Hashes

Perceptual Hashes

Average Hash:00000000ffffffff
Perceptual Hash:8b4accb0b46ccbd3
Difference Hash:456969a7081e4a48
Wavelet Hash:00000000ffffffff
Color Hash:#c179d2

Scan History

Scan history not available

Unable to load historical scan data