Security Scan Report: zyngasupport.helpshift.com

Redirected to:
https://zyngasupport.helpshift.com/hc/en/
Submitted: Completed: publiccompleted
This website contacted 10 IPs in 1 country across 5 domains to perform 30 HTTP transactions. The main domain is helpshift.com and was registered 14 years ago.

Submitted URL: https://zyngasupport.helpshift.com

Effective URL:
https://zyngasupport.helpshift.com/hc/en/
Redirected

The Cisco Umbrella rank of the primary domain is #9,787 of the top 1 million websitesTop 10K Site

AI Security Verdict

Safe Website

Confidence: 95%

0
Risk Score

AI analysis skipped: Low-risk scan (score=24) on well-ranked domain #9,787.

Safety Factors (3)
Well-established domain (ranked #9,787)
No forms or interactive credential elements
No IoC, YARA, or IDS alerts
Domain age information unavailable

Details

Page Title

Zynga Technical Support and Help Center

Scan Type

public

Domain Name Analysis

The domain 'zyngasupport.helpshift.com' uses the commercial generic top-level domain (.com), featuring subdomain 'zyngasupport'. Count 9 characters in 'helpshift' split between 2 vowels and 7 consonants. Tokenizing the label suggests 2 words: help, shift. Median word length comes out to 4.5 characters. No strong language cues emerged from the frequency lists.

Screenshot

Security scan screenshot of https://zyngasupport.helpshift.com

Page Load Overview

2.05s
Total Load Time
535 KB
Total Size

Language Analysis

Primary Language

🇺🇸English
Code: en
Confidence:80%
Script:Latin
Direction:ltr

Detection Details

HTML Lang Attribute:en
Text Length:1,865 chars
Detector Agreement:80%

Website Classification

Primary Category

technology software49% confidence
Type: dynamic
Method: ml+structural

All Detected Categories

technology software
49%
documentation technical
37%
entertainment media
35%
gambling betting
29%

Detected Features

No structural features detected

Domain & IP Information

RequestsIP AddressLocationAS Autonomous System
3104.18.26.180Cloudflare · WAFUnited States
AS13335Cloudflare, Inc.
33.174.46.35Cloudfront · CDNUnited States
AS16509Amazon.com, Inc.
3104.18.1.22Cloudflare · WAFUnited States
AS13335Cloudflare, Inc.
318.245.62.156Cloudfront · CDNUnited States
AS16509Amazon.com, Inc.
3104.18.27.180Cloudflare · WAFUnited States
AS13335Cloudflare, Inc.
33.174.46.57Cloudfront · CDNUnited States
AS16509Amazon.com, Inc.
3104.18.0.22Cloudflare · WAFUnited States
AS13335Cloudflare, Inc.
33.174.46.124Cloudfront · CDNUnited States
AS16509Amazon.com, Inc.
33.174.46.42Cloudfront · CDNUnited States
AS16509Amazon.com, Inc.
318.245.62.200Cloudfront · CDNUnited States
AS16509Amazon.com, Inc.
3010--

Detected Technologies4

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

Security-focused

Specialized for malware detection and similarity analysis

T191830BA972E87C3AE05307F3A7B23A28D4646453E6C5485CF1BC41745F97E899C23E8E

ssdeep (Context Triggered Piecewise Hashing)

Context-aware

Detects similar content even with modifications

768:MrSSP9CCZ2GPOgqjuSAHd5CiccJcdm8yW+uqDUgAmXnCSK01YmWzx/S:fuFbDcPYWiDU63UiYmQx/S

sdhash (Similarity Digest Hashing)

High-precision

High-precision similarity detection for forensic analysis

sdhash:3:86118:KIoSjwjDiEQFwaQIpWCEhAkgg2LqgilQgEKIeQo2EEREBEagkEFENBQweDAGH3NFgQlbASIkClAQLQ4AwhGZKgZJEULBKAED

These hashes enable detection of similar websites and malware variants by comparing content similarity even when exact matches aren't found.

Image Hashes

Scan History

Scan history not available

Unable to load historical scan data