Security Scan: Customer service app for Shopify (2024 TOP-ra

Summary

API

This view is built from:

Scan result: counts, verdicts, details, IPs, technologies, hashes/api/v1/result/7ea7e7b0-986a-4873-955b-9679b907b4e2 Domain and IP registration (RDAP)/api/v1/rdap/7ea7e7b0-986a-4873-955b-9679b907b4e2How often this domain was scanned/api/v1/domain/stats/helpcenterapp.com Scan history for this domain/api/v1/domain/history/helpcenterapp.com?limit=15

This website contacted 59 IPs in 2 countries across 41 domains to perform 135 HTTP transactions. The main domain is helpcenterapp.com and was registered 6 years ago.

Submitted URL: https://helpcenterapp.com

Effective URL:

https://www.helpcenterapp.com/

Redirected

The Cisco Umbrella rank of the primary domain is #339,129 of the top 1 million websites

AI Security Verdict

Safe Website

Confidence: 92%

Risk Score

Legitimate Shopify customer-service SaaS. Six-year-old self-branded domain, no forms, no Indicators of Compromise, no YARA or IDS hits; analytics-driven third-party requests are normal.

Safety Factors (6)

Established 6-year-old domain with minimal risk category

Self-branding consistent with domain name

No credential or payment forms on the page

No Indicators of Compromise, YARA, IDS or Safe Browsing hits

Third-party scripts served from top-1M ranked, well-known analytics and CDN hosts

Business mentions partners, testimonials and a named corporate entity (Shark Byte Inc.)

Domain age information unavailable

Details

Page Title

Customer service app for Shopify (2024 TOP-rated) - HelpCenter

Scan Type

public

Favicon Hash

MMH3: -1140498494

MD5: 1e0e45f6a4967f692ab5ec0ac295a222

Domain Name Analysis

Within the commercial generic top-level domain (.com), 'helpcenterapp.com' is registered with no subdomain. Its registrable label 'helpcenterapp' stretches across 13 characters holding four vowels versus 9 consonants. Breaking it apart gives three words: help, center, app. The median word length lands at 4 characters. No strong language cues emerged from the frequency lists.

Screenshot

Page Load Overview

8.57s

Total Load Time

5.6 MB

Total Size

Language Analysis

Primary Language

🇺🇸English

Code: en

Confidence:80%

Script:Latin

Direction:ltr

Detection Details

HTML Lang Attribute:en

Text Length:5,408 chars

Detector Agreement:100%

Website Classification

Primary Category

e-commerce shopping87% confidence

Type: spa

Method: ml+structural

All Detected Categories

e-commerce shopping

87%

technology software

82%

corporate business

57%

education learning

46%

blog personal website

40%

Detected Features

OG: website

Schema.org

Domain & IP Information

Requests	IP Address	Location	AS Autonomous System
19	104.21.46.137Cloudflare · WAF	United States	AS13335Cloudflare, Inc.
2	172.67.139.46Cloudflare · WAF	United States	AS13335Cloudflare, Inc.
2	142.251.14.95Google · CDN	United States	AS15169Google LLC
2	54.192.35.97Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
2	3.174.47.131Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
2	3.41.202.173Aws · CLOUD	Ashburn, Virginia, United States	AS14618Amazon.com, Inc.
2	104.18.4.86Cloudflare · WAF	United States	AS13335Cloudflare, Inc.
2	142.251.14.94Google · CDN	United States	AS15169Google LLC
2	104.20.17.167Cloudflare · WAF	United States	AS13335Cloudflare, Inc.
2	3.41.202.155Aws · CLOUD	Ashburn, Virginia, United States	AS14618Amazon.com, Inc.
135	59	-	-