technology software

documentation technical

adult content

government public service

English

_help_center_session

_cfuvid

__cf_bm

_zendesk_session

_zendesk_shared_session

Domain 'new-balance.zendesk.com' uses the commercial generic top-level domain (.com); it also runs on subdomain 'new-balance'. Count 7 characters in 'zendesk' holding 2 vowels versus 5 consonants. Splitting it apart reveals two words: zen, desk. Average segment length settles at 3.5 characters. No strong language cues emerged from the frequency lists.

html/85/80/8580f25a-64da-405a-aead-d049f2557b96_fallback.html.gz

New Balance FAQ

query

inline; filename="beba2ef28b7deb804d2672222ae69333ab1a46f4.jpg"

inline; filename="c580fbc6e0ebad1128cebcac121b840232b01ba9.png"

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3660f1a333f02df5afc8dbd15a0299becf7cb6daf50070bb8e5dcd6cd392619c

5be5fac71ee2578d199f5fb87f94c4b0225ab7312abaf29155e2240e843f3774

2f6380b8e180673eee04879f3449470b8ffc17b2931719c7b49f1d426e3c47fe

What happens if I accidentally return the wrong item to New Balance?

How will refunds be received if the purchasing account or card is closed?

Can an item purchased via a third party be returned to New Balance?

Only part of my order was delivered. What should I do?

I have received the wrong item, what do I do?

How do I locate the nearest UPS access point?

What if I want to delete my New Balance account?

Why is my order not showing under my account?

Do you share my personal details with other companies?

Care & Maintenance- Apparel & Accessories

CA Supply Chains Act (SB 657)
and Modern Slavery Act Statement

csrf-param

hc:meta:server:ZvHGyBXVGmqWcMTvh1GoWqYnWBYAqkjYtGNh2pkHDQJj3bDsULVzif7bdgoxKn1G2FaFEq5F1C_YmUShE8_ldQ

csrf-token

viewport

HSTS header missing - vulnerable to protocol downgrade attacks

CSP header missing - vulnerable to XSS attacks

child-src https:  chrome-untrusted://new-tab-page/ chrome-untrusted://ntp-microsoft-auth/;connect-src chrome://resources chrome://theme 'self';default-src 'self';font-src chrome://resources 'self';img-src chrome://resources chrome://theme chrome://image chrome://favicon2 chrome://app-icon chrome://extension-icon chrome://fileicon blob: data: 'self';object-src 'none';require-trusted-types-for 'script';script-src chrome://resources chrome://webui-test 'self';style-src chrome://resources chrome://theme 'self' 'unsafe-inline';trusted-types parse-html-subset sanitize-inner-html static-types webui-test-script webui-test-html polymer-html-literal polymer-template-event-attribute-policy lit-html-desktop;frame-ancestors 'none';

child-src 'none';object-src 'none';require-trusted-types-for 'script';script-src chrome://resources 'self';trusted-types;worker-src blob: 'self';frame-ancestors 'none';

child-src 'none';object-src 'none';require-trusted-types-for 'script';script-src chrome://resources 'self';trusted-types;frame-ancestors 'none';

base-uri 'none';child-src https:;form-action https://ogs.google.com https://*.corp.google.com;object-src 'none';script-src 'self' 'unsafe-inline' https:;frame-ancestors chrome://new-tab-page/

Network Operations

Zendesk, Inc.

ZENDESK-NETWORK


  /*

    Greetings sourcecode lurker!

    This is for internal Zendesk and legacy usage,
    we don't support or guarantee any of these values
    so please don't build stuff on top of them.

  */

  HelpCenter = {};
  HelpCenter.account = {"subdomain":"new-balance","environment":"production","name":"CPM International"};
  HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":"","role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]};
  HelpCenter.internal = {"asset_url":"//static.zdassets.com/hc/assets/","web_widget_asset_composer_url":"https://static.zdassets.com/ekr/snippet.js","current_session":{"locale":"en-us","csrf_token":"hc:hcobject:server:yjUlA6G5YlSuSsx0IdehEq5Cfw1C1P-UMJX-x9HdqaLPGVMn5NkLt8bhfpGXrHQO0DOiCew7Y2Ncb9u8WxVB1Q","shared_csrf_token":null},"usage_tracking":{"event":"front_page_viewed","data":"BAh7BjoKX21ldGF7DDoPYWNjb3VudF9pZGkDIIiKOhNoZWxwX2NlbnRlcl9pZGwrCNlgstFTADoNYnJhbmRfaWRsKwiFpsXRUwA6DHVzZXJfaWQwOhN1c2VyX3JvbGVfbmFtZUkiDkFOT05ZTU9VUwY6BkVUOgtsb2NhbGVJIgplbi11cwY7C1Q6GmFub255bW91c190cmFja2luZ19pZDA=--7b3cec1190c1eff715a5acd1dd4f6556a1ab7983","url":"https://new-balance.zendesk.com/hc/activity"},"current_record_id":null,"current_record_url":null,"current_record_title":null,"current_text_direction":"ltr","current_brand_id":360001676933,"current_brand_name":"New Balance","current_brand_url":"https://new-balance.zendesk.com","current_brand_active":true,"current_path":null,"show_autocomplete_breadcrumbs":true,"user_info_changing_enabled":false,"has_user_profiles_enabled":false,"has_end_user_attachments":true,"user_aliases_enabled":false,"has_anonymous_kb_voting":true,"has_multi_language_help_center":true,"show_at_mentions":false,"embeddables_config":{"embeddables_web_widget":false,"embeddables_help_center_auth_enabled":false,"embeddables_connect_ipms":false},"answer_bot_subdomain":"static","gather_plan_state":"subscribed","has_article_verification":true,"has_gather":true,"has_ckeditor":false,"has_community_enabled":false,"has_community_badges":true,"has_community_post_content_tagging":false,"has_gather_content_tags":true,"has_guide_content_tags":true,"has_user_segments":true,"has_answer_bot_web_form_enabled":false,"has_garden_modals":false,"theming_cookie_key":"hc-da39a3ee5e6b4b0d3255bfef95601890afd80709-2-preview","is_preview":false,"has_search_settings_in_plan":true,"theming_api_version":1,"theming_settings":{"brand_color":"rgba(226, 24, 54, 1)","brand_text_color":"rgba(255, 255, 255, 1)","text_color":"rgba(66, 66, 66, 1)","link_color":"rgba(226, 24, 54, 1)","background_color":"rgba(255, 255, 255, 1)","heading_font":"Futura, 'Century Gothic', AppleGothic, sans-serif","text_font":"Helvetica, Arial, sans-serif","logo":"/hc/theming_assets/01HZPNP8B5P3THB4PQ4SSQ9GV5","favicon":"/hc/theming_assets/01HZPNP8ESDCZ0ZV2S9VQM8VNT","homepage_background_image":"/hc/theming_assets/01HZPNP8NGCNE1YPRPD8RZ28TK","community_background_image":"/hc/theming_assets/01HZPNP8VQHKNCG2FM23KVE464","community_image":"/hc/theming_assets/01HZPNP91XQ66Q80WQWFFZ8K1H","instant_search":true,"scoped_kb_search":true,"scoped_community_search":false,"show_recent_activity":false,"show_articles_in_section":true,"show_article_author":false,"show_article_comments":false,"show_follow_article":false,"show_recently_viewed_articles":true,"show_related_articles":true,"show_article_sharing":false,"show_follow_section":false,"show_follow_post":false,"show_post_sharing":false,"show_follow_topic":false},"has_pci_credit_card_custom_field":true,"help_center_restricted":false,"is_assuming_someone_else":false,"flash_messages":[],"user_photo_editing_enabled":true,"user_preferred_locale":"en-us","base_locale":"en-us","login_url":"https://new-balance.zendesk.com/access?brand_id=360001676933\u0026locale=en-us\u0026return_to=https%3A%2F%2Fnew-balance.zendesk.com%2Fhc%2F","has_alternate_templates":true,"has_custom_statuses_enabled":true,"has_hc_generative_answers_setting_enabled":true,"has_generative_search_with_zgpt_enabled":false,"has_suggested_initial_questions_enabled":false,"has_guide_service_catalog":true,"has_service_catalog_search_poc":false,"has_service_catalog_itam":false,"has_csat_reverse_2_scale_in_mobile":false,"has_knowledge_navigation":false,"version":"v26686","dev_mode":false};


Script

✅ Low Risk - https://new-balance.zendesk.com/

Requests	IP Address	Location	AS Autonomous System
9	216.198.54.11	United States	AS209242Cloudflare London, LLC
7	216.198.54.3	United States	AS209242Cloudflare London, LLC
7	104.16.41.28	United States	AS13335CLOUDFLARENET
3	216.198.53.11	United States	AS209242Cloudflare London, LLC
3	104.16.40.28	United States	AS13335CLOUDFLARENET
3	216.198.53.3	United States	AS209242Cloudflare London, LLC
3	2606:4700::6810:291c	United States	AS13335CLOUDFLARENET
3	2606:4700::6810:281c	United States	AS13335CLOUDFLARENET
24	8	-	-

Security Scan Report: new-balance.zendesk.com

Summary

AI Security Verdict

Safe Website

Safety Factors

Details

Screenshot

Page Load Overview

Language Analysis

Primary Language

Detection Details

Website Classification

Primary Category

All Detected Categories

Detected Features

Domain & IP Information

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

ssdeep (Context Triggered Piecewise Hashing)

sdhash (Similarity Digest Hashing)

Image Hashes

Perceptual Hashes

Other Hashes

Scan History