Security Scan Report: www.americanexpress.com

Redirected to: https://www.americanexpress.com/us/customer-service/

Submitted: Apr 2, 2026, 11:14:09 PMCompleted: Apr 2, 2026, 11:15:24 PMpubliccompleted
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Summary

This website contacted 16 IPs in 2 countries across 12 domains to perform 109 HTTP transactions. The main domain is americanexpress.com and was registered NaN years ago.

Submitted URL: https://www.americanexpress.com/Tracking?mid=HEALT030202212161029485345002840&msrc=ENG-ALERTS&url=https://global.americanexpress.com/help?inav=iNUtlContact&extlink=us-em-serv-footer-helpcenter

Effective URL: https://www.americanexpress.com/us/customer-service/Redirected

The Cisco Umbrella rank of the primary domain is #7,805 of the top 1 million websitesTop 10K Site

AI Security Verdict

Safe Website

Confidence: 96%

0
Risk Score

The page is a legitimate American Express customer service page with no security concerns.

Safety Factors
Well‑established, high‑reputation domain
Official brand domain with matching content
No malicious Indicators of Compromise
No credential‑harvesting forms
No detected malware or suspicious network activity
Domain age information unavailable

Details

Page Title

American Express Customer Service and Help Center | Amex US

Scan Type

public

Language

🇺🇸

English

(80% confidence)

Category

finance banking

(85%)

Domain Information

Within the commercial generic top-level domain (.com), 'www.americanexpress.com' is registered and includes subdomain 'www'. The second-level label 'americanexpress' is 15 characters long containing six vowels alongside 9 consonants. Segmentation suggests 2 words: american, express. The median word length lands at 7.5 characters. No strong language cues emerged from the frequency lists.

Screenshot

Security scan screenshot of https://www.americanexpress.com/Tracking?mid=HEALT030202212161029485345002840&msrc=ENG-ALERTS&url=https://global.americanexpress.com/help?inav=iNUtlContact&extlink=us-em-serv-footer-helpcenter

Page Load Overview

4.54s
Total Load Time
109
HTTP Requests
12
Domains
1.8 MB
Total Size

Language Analysis

Primary Language

🇺🇸English
Code: en
Confidence:80%
Script:Latin
Direction:ltr

Detection Details

Language Code:en
Detection Confidence:80%
Script Type:Latin
HTML Lang Attribute:en-US
Text Length:6,668 chars
Detector Agreement:100%

Website Classification

Primary Category

finance banking85% confidence
Type: dynamic
Method: ml+structural

All Detected Categories

finance banking
85%
education learning
60%
corporate business
48%
travel tourism
28%
corporate
25%

Detected Features

OG: website

Domain & IP Information

RequestsIP AddressLocationAS Autonomous System
6139.71.125.224United States
AS6307American Express Company
623.52.181.182Frankfurt am Main, Hesse, Germany
AS16625Akamai Technologies, Inc.
6108.138.7.85United States
AS16509Amazon.com, Inc.
6139.71.125.200United States
AS6307American Express Company
6139.71.16.29United States
AS6307American Express Company
6108.138.7.43United States
AS16509Amazon.com, Inc.
663.140.62.120United States
AS16509Amazon.com, Inc.
623.52.181.12Frankfurt am Main, Hesse, Germany
AS16625Akamai Technologies, Inc.
6139.71.125.202United States
AS6307American Express Company
6148.173.98.36United States
AS6307American Express Company
10916--

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

Security-focused

Specialized for malware detection and similarity analysis

T14BB4B6FA473C92AC34874B8CFF26BA35531FE079B9654690CABECA3810C79D5E527850

ssdeep (Context Triggered Piecewise Hashing)

Context-aware

Detects similar content even with modifications

12288:cbK4RuDT8LgjNAEs9hq4y015BFzNMc9hKXJgvv1q:cW4+Tr

sdhash (Similarity Digest Hashing)

High-precision

High-precision similarity detection for forensic analysis

sdhash:3:500028:jeSKgSSwzrIMSeTyAehcJgRIfEEwAAEAZC6CyAUTrAhGJAC958IoCKUkliTWAwKOTRUAQAwBoRuJFcFZYJxFGQLIgANS+cwY

These hashes enable detection of similar websites and malware variants by comparing content similarity even when exact matches aren't found.

Image Hashes

Perceptual Hashes

Average Hash:ffc1c181e7ffffff
Perceptual Hash:e96996969e3898c3
Difference Hash:610b13130f220b2a
Wavelet Hash:bd818181c3ffc3c3
Color Hash:#9787c5

Scan History

Scan history not available

Unable to load historical scan data