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2025 Gartner® Magic Quadrant™ for Digital Commerce

IDC MarketScape for Enterprise B2C Digital Commerce Platforms

SPARK Matrix™: B2C Digital Commerce Platform, 2024 by Quadrant Knowledge Solutions

YETI is in a constant state of innovation. We want to be able to do that quickly and Salesforce enab

Insights from 2,700 commerce leaders and 1.5 billion customers.

Generative AI is already improving ecommerce. Here’s how.

Discover how B2B sales teams win with digital commerce.

Hit your digital transformation goals with this step-by-step playbook .

viewport

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robots

Commerce Cloud is the growth engine for customer companies.

From digital storefronts to embedded commerce, Commerce Cloud powers growth with AI, data, and #1 CRM.

Reach goals faster, unlock new revenue, and drive automation with the most flexible ecommerce platform. Power commerce everywhere with AI.

description

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demandware.com

MarkMonitor Inc.

SALESFORCE.COM

Agentforce Commerce connects your entire business on one unified platform — from ecommerce and POS to order management. It's all powered by Agentforce, our trusted AI that proactively helps your teams with merchandising and your customers with guided shopping. This is how the world's leading brands get faster time to value, increase conversion and lower TCO.

Agentforce Commerce (formerly Commerce Cloud) | Salesforce

Commerce Cloud

YETI is in a constant state of innovation. We want to be able to do that quickly and Salesforce enables us to do so.

Commerce Cloud is the best ecommerce platform for customer companies. Automate sales across the entire customer lifecycle by embedding AI-driven commerce everywhere — from flexible digital storefronts to embedded apps for sales, service, and marketing.Commerce Cloud helps you manage your digital commerce business and grow your sales. Whether you have a B2B, B2C, or D2C ecommerce business, Commerce Cloud has the tools you need to succeed.Commerce Cloud's ecommerce software offers features like headless commerce, composable commerce, order management, and payments. You can also integrate Commerce Cloud with your CRM software to track customer data and personalize their shopping experience.Commerce Cloud is the ultimate ecommerce platform.

What is Commerce Cloud ?

Commerce Cloud helps brands launch sooner, grow faster, and reach more customers. Leveraging the power of the cloud, our trusted technology will help you craft innovative customer experiences that drive higher conversions and average order value (AOV), productivity, and inspire brand loyalty. With artificial intelligence infused into the platform, we enable 1-to-1 personalization without the need for data scientists. Our robust technology partner ecosystem and our team of industry experts ensure your growth from planning to launch, and beyond.

What does Commerce Cloud do?

Commerce Cloud includes everything you need for a complete unified commerce experience including digital storefronts, customer acquisition and loyalty tools, reporting and insights, order management, payments, and embedded apps.

What are the components of Commerce Cloud?

In 2016 Salesforce completed the acquisition of Demandware which is now a part of Commerce Cloud.

Is Salesforce Commerce Cloud the same as Demandware?

An ecommerce platform will help you seamlessly launch and grow your digital business through a prebuilt infrastructure. This allows you to reach new customers, reduce operational costs, and grow sales with scalable tools for your online business.

What are the benefits of using an ecommerce platform?

Today's connected customer has high expectations. They interact with retail brands through many touchpoints — web, mobile, social, marketplaces, store, ads, and connected devices — and they want to buy in the moment, at any of these touchpoints. They expect each interaction to run smoothly, and for all interactions to be coordinated into a single, unified experience. Ecommerce software will help you transform your business so you can seamlessly manage online purchases, transactions, inventory, customer data, and create a seamless digital experience for customers.

Does my business need ecommerce software?

When choosing the right ecommerce software prioritize a future-proof platform that is trusted, scalable, and readily supports international expansion enabling future growth. Look for a solution architected for flexibility with all the purpose-built tools you need to deliver innovation quickly. It is important to consider the total cost of ownership of any ecommerce solution including ability to integrate with other digital and third-party solutions, uptime, access to advanced features, ongoing support, and implementation.

How do I choose the right ecommerce software?

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See how Agentforce turns every conversation into a conversion.

Agentforce Commerce

Not every shopper knows exactly what
they want when they visit your storefront.
Take Dan, an outdoor enthusiast
looking for new hiking shoes. He feels
stuck aimlessly scrolling through
pages and struggling to narrow down the
options. In store, a skilled
associate would guide him along by
suggesting products and answering questions,
but online, Dan is left to figure it
out alone,
second guessing his choices and close
to abandoning his search.
Enter agentic commerce
powered by agent Force guiding every
shopper to their perfect purchase.
Dan starts a conversation with Agent Force.
He doesn't have to leave the chat or switch
between tabs. Agent Force instantly
pulls in top picks displayed in a compact
carousel,
fast, focused, and easy to compare.
Dan finds a pair he likes with details, styles
and sizing, right in the chat,
and it gets better, he can add it to
his cart without ever leaving the
conversation. Dan's nervous
about the shoes fitting. He makes sure that
he can return them if he orders the wrong size.
Agent Force replies, without Dan having
to search for the answer, boosting
Dan's confidence and leaving no room
for an abandoned cart.
Dan was going to head to the mall to find new Tro
running shoes, but he now has a new
option. Thanks to his smooth experience with
Agent Force, he tries his luck here.
Agent Force offers up its top recommendations.
Now, this isn't just another interaction.
This is NTO's chance at winning
Dan's loyalty,
driving a sale that otherwise would have been lost
to a physical store.
But before he buys, Dan needs to know,
will the shoes support him through challenging terrain,
the type of question you'd ask a knowledgeable sales
associate.
Agent Force was built for this. It
replies with relevant product information and
even anticipates other questions Dan
may have.
Dan's sold. He gets a second pair
and doubles his basket size,
a direct result of the purse size guidance
from Agent Force.
Now it's time for checkout.
No redirects, no separate checkout
page.
Dan pays with Apple Pay and he's done in
seconds. A frictionless purchase
right there in the chat.
And that's how Agent Force
turns a conversation into a conversion.
The future of shopping is here,
faster product discovery,
larger basket sizes, and deeper
customer loyalty.
Welcome to Agente commerce.



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Requests	IP Address	Location	AS Autonomous System
808	23.1.99.130	Germany	AS33905Akamai International B.V.
808	1	-	-

Security Scan Report: demandware.com

Summary

AI Security Verdict

Safe Website

Safety Factors

Details

Screenshot

Page Load Overview

Language Analysis

Primary Language

Detection Details

Website Classification

Primary Category

All Detected Categories

Detected Features

Domain & IP Information

Detected Technologies6

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

ssdeep (Context Triggered Piecewise Hashing)

sdhash (Similarity Digest Hashing)

Image Hashes

Perceptual Hashes

Other Hashes

Scan History