Security Scan: Electronic Arts/ Glu Mobile Technical Support

Summary

API

This view is built from:

Scan result: counts, verdicts, details, IPs, technologies, hashes/api/v1/result/b4de7ca8-790c-4dc0-9879-254025bc00bc Domain and IP registration (RDAP)/api/v1/rdap/b4de7ca8-790c-4dc0-9879-254025bc00bcHow often this domain was scanned/api/v1/domain/stats/glumobile.helpshift.com Scan history for this domain/api/v1/domain/history/glumobile.helpshift.com?limit=15

This website contacted 12 IPs in 1 country across 7 domains to perform 42 HTTP transactions. The main domain is helpshift.com and was registered 14 years ago.

Submitted URL: https://glumobile.helpshift.com

Effective URL:

https://glumobile.helpshift.com/hc/en/

Redirected

The Cisco Umbrella rank of the primary domain is #9,787 of the top 1 million websitesTop 10K Site

AI Security Verdict

Moderate Risk

Confidence: 78%

Risk Score

The page shows no phishing forms or brand impersonation, but a critical IDS alert raises moderate concern.

Risk Factors (1)

Critical IDS alert indicating possible credential leakage in HTTP headers

Safety Factors (4)

Established domain with long registration history

Self-branding, not impersonating another brand

No malicious JavaScript YARA matches

No external malicious IoCs

Domain age information unavailable

Details

Page Title

Electronic Arts/ Glu Mobile Technical Support and Help Center

Scan Type

public

Favicon Hash

MMH3: -1522749958

MD5: 9c20a2e6e24e30ec1938876257665ce7

Domain Name Analysis

The domain 'glumobile.helpshift.com' uses the commercial generic top-level domain (.com) with subdomain 'glumobile'. Its registrable label 'helpshift' stretches across 9 characters with two vowels and 7 consonants. Segmentation suggests 2 words: help, shift. Average segment length settles at 4.5 characters. No strong language cues emerged from the frequency lists.

Screenshot

Page Load Overview

2.93s

Total Load Time

813 KB

Total Size

Language Analysis

Primary Language

🇺🇸English

Code: en

Confidence:80%

Script:Latin

Direction:ltr

Detection Details

HTML Lang Attribute:en

Text Length:6,478 chars

Detector Agreement:100%

Website Classification

Primary Category

entertainment media78% confidence

Type: dynamic

Method: ml+structural

All Detected Categories

entertainment media

78%

social media network

74%

documentation technical

66%

technology software

64%

news media journalism

26%

Detected Features

No structural features detected

Domain & IP Information

Requests	IP Address	Location	AS Autonomous System
9	104.18.1.22Cloudflare · WAF	United States	AS13335Cloudflare, Inc.
3	13.226.244.82Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
3	104.18.26.180Cloudflare · WAF	United States	AS13335Cloudflare, Inc.
3	104.18.27.180Cloudflare · WAF	United States	AS13335Cloudflare, Inc.
3	18.245.86.29Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
3	18.245.86.112Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
3	13.226.244.89Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
3	18.245.86.63Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
3	13.226.244.16Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
3	13.226.244.4Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
42	12	-	-