Security Report: support.claude.com - Analysis

Summary

API

This view is built from:

Scan result: counts, verdicts, details, IPs, technologies, hashes/api/v1/result/c471dc78-d71e-4a98-9b05-d18751e921e3 Domain and IP registration (RDAP)/api/v1/rdap/c471dc78-d71e-4a98-9b05-d18751e921e3How often this domain was scanned/api/v1/domain/stats/support.claude.com Scan history for this domain/api/v1/domain/history/support.claude.com?limit=15

This website contacted 16 IPs in 1 country across 8 domains to perform 63 HTTP transactions. The main domain is claude.com and was registered 31 years ago.

Submitted URL: https://support.claude.com/en/

The Cisco Umbrella rank of the primary domain is #65,056 of the top 1 million websites

AI Security Verdict

Safe Website

Confidence: 94%

Risk Score

Official Claude/Anthropic help center on the brand's own 1995-registered domain; no forms, no malware, no impersonation. The single-source 'known attacker' address tag is generic abuse reputation with no content bearing.

Safety Factors (5)

Official brand domain (claude.com) with self-consistent title, meta description and Open Graph tags

Very old, well-established domain with visible legal/business information

No forms, no password or payment fields, no login capture on the page

No JavaScript malware, no malicious kit, no IDS alerts, no credential exfiltration

Any 'log in' text is a link to a help article, not a credential form

Domain age information unavailable

Details

Page Title

Home | Claude Help Center

Scan Type

public

Favicon Hash

MMH3: -2092159993

MD5: 5ff0e2aced4dfcd5b144a342e8328f93

Domain Name Analysis

The domain name 'support.claude.com' uses the commercial generic top-level domain (.com) and includes subdomain 'support'. The core label 'claude' covers 6 characters with 3 vowels and three consonants. Word splitting yields one word: claude. Median word length comes out to six characters. No strong language cues emerged from the frequency lists.

Screenshot

Page Load Overview

2.25s

Total Load Time

1.2 MB

Total Size

Language Analysis

Primary Language

🇺🇸English

Code: en

Confidence:80%

Script:Latin

Direction:ltr

Detection Details

HTML Lang Attribute:en

Text Length:2,278 chars

Detector Agreement:50%

Website Classification

Primary Category

technology software58% confidence

Type: spa

Method: ml+structural

All Detected Categories

technology software

58%

documentation technical

52%

corporate

25%

news/blog

20%

Detected Features

Articles

OG: website

Schema.org

Domain & IP Information

Requests	IP Address	Location	AS Autonomous System
18	160.79.104.10	United States	AS399358Anthropic, PBC
3	18.244.18.102Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
3	3.33.152.127Aws · CLOUD	United States	AS16509Amazon.com, Inc.
3	142.250.154.97Google · CDN	United States	AS15169Google LLC
3	216.239.34.36Google · CDN	United States	AS15169Google LLC
3	65.9.130.19Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
3	3.174.46.92Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
3	98.90.156.16Aws · CLOUD	Ashburn, Virginia, United States	AS14618Amazon.com, Inc.
3	18.244.18.10Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
3	18.244.18.85Cloudfront · CDN	United States	AS16509Amazon.com, Inc.
63	16	-	-