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Capital One agrees to a $425 million settlement to resolve claims of deceptive practices related to its 360 Savings accounts amid ongoing regulatory scrutiny.

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Capital One, CFPB, 360 Savings, 360 Performance Savings, high-interest savings, class action settlement, Truth in Savings Act, financial regulation

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Capital One Settles $425M Class Action Over Misleading 'High-Interest' Savings Accounts

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self.__next_f.push([1,"\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eIn a significant legal development, \u003cstrong\u003eCapital One\u003c/strong\u003e has agreed to a \u003cstrong\u003e$425 million settlement\u003c/strong\u003e to resolve a class action lawsuit alleging that the bank misled customers by advertising its \u003cstrong\u003e360 Savings\u003c/strong\u003e accounts as \"high-interest\" while offering substantially better rates to new customers through a different product.\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e\u003cstrong\u003eBackground of the Case\u003c/strong\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\"font-family:Calibri, sans-serif;font-size:11pt;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;line-height:150%;\" lang=\"EN-GB\"\u003e\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eThe lawsuit, filed in the \u003cstrong\u003eU.S. District Court for the Eastern District of Virginia\u003c/strong\u003e, claimed that Capital One kept the interest rate for its \u003cstrong\u003e360 Savings\u003c/strong\u003e accounts at \u003cstrong\u003e0.30%\u003c/strong\u003e from late 2019 to mid-2024. Meanwhile, the bank introduced a new product, the \u003cstrong\u003e360 Performance Savings\u003c/strong\u003e account, which offered rates as high as \u003cstrong\u003e4.35%\u003c/strong\u003e. Existing customers were allegedly not informed about the new account or the higher interest rates available.\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eThe plaintiffs argued that Capital One's actions violated the \u003cstrong\u003eTruth in Savings Act\u003c/strong\u003e and constituted deceptive practices by obscuring the existence of the higher-yielding \u003cstrong\u003e360 Performance Savings\u003c/strong\u003e account from existing customers. The lawsuit also alleged that Capital One instructed its employees not to proactively inform customers about the more lucrative savings option unless directly asked.\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e\u003cstrong\u003eSettlement Details\u003c/strong\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\"font-family:Calibri, sans-serif;font-size:11pt;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;line-height:150%;\" lang=\"EN-GB\"\u003e\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eUnder the terms of the settlement:\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cul style=\"list-style-type:disc;padding-left:96px;\"\u003e\n    \u003cli\u003e\n        \u003cp style=\"line-height:150%;margin-bottom:8pt;margin-right:0cm;margin-top:0cm;tab-stops:list 72.0pt;text-align:justify;\"\u003e\n            \u003cspan style=\"font-family:Calibri, sans-serif;font-size:11pt;\"\u003e\u003cspan style=\"font-family:Symbol;font-size:10.0pt;line-height:150%;\" lang=\"EN-GB\"\u003e\u003c/span\u003e\u003cspan dir=\"LTR\"\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e\u003cstrong\u003e$300 million\u003c/strong\u003e will be allocated to former \u003cstrong\u003e360 Savings\u003c/strong\u003e account holders to cover unrealised interest.\u003c/span\u003e\u003c/span\u003e\n        \u003c/p\u003e\n    \u003c/li\u003e\n    \u003cli\u003e\n        \u003cp style=\"line-height:150%;margin-bottom:8pt;margin-right:0cm;margin-top:0cm;tab-stops:list 72.0pt;text-align:justify;\"\u003e\n            \u003cspan style=\"font-family:Calibri, sans-serif;font-size:11pt;\"\u003e\u003cspan style=\"font-family:Symbol;font-size:10.0pt;line-height:150%;\" lang=\"EN-GB\"\u003e\u003c/span\u003e\u003cspan dir=\"LTR\"\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eAn additional \u003cstrong\u003e$125 million\u003c/strong\u003e will be distributed to current account holders.\u003c/span\u003e\u003c/span\u003e\n        \u003c/p\u003e\n    \u003c/li\u003e\n    \u003cli\u003e\n        \u003cp style=\"line-height:150%;margin-bottom:8pt;margin-right:0cm;margin-top:0cm;tab-stops:list 72.0pt;text-align:justify;\"\u003e\n            \u003cspan style=\"font-family:Calibri, sans-serif;font-size:11pt;\"\u003e\u003cspan style=\"font-family:Symbol;font-size:10.0pt;line-height:150%;\" lang=\"EN-GB\"\u003e\u003c/span\u003e\u003cspan dir=\"LTR\"\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eThe settlement covers individuals who held \u003cstrong\u003e360 Savings\u003c/strong\u003e accounts at any time since \u003cstrong\u003eSeptember 18, 2019\u003c/strong\u003e.\u003c/span\u003e\u003c/span\u003e\n        \u003c/p\u003e\n    \u003c/li\u003e\n\u003c/ul\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eCapital One did not admit any wrongdoing as part of the settlement agreement. The settlement, which still requires judicial approval, aims to compensate affected customers for the interest they lost due to the bank's alleged deceptive practices.\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e\u003cstrong\u003eRegulatory Actions and Ongoing Scrutiny\u003c/strong\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\"font-family:Calibri, sans-serif;font-size:11pt;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;line-height:150%;\" lang=\"EN-GB\"\u003e\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eThe \u003cstrong\u003eConsumer Financial Protection Bureau (CFPB)\u003c/strong\u003e had previously filed a lawsuit against Capital One, alleging that the bank misled consumers about the interest rates of its savings accounts, resulting in over \u003cstrong\u003e$2 billion\u003c/strong\u003e in lost interest payments. The CFPB claimed that Capital One violated the \u003cstrong\u003eTruth in Savings Act\u003c/strong\u003e and engaged in deceptive practices by obscuring the existence of the higher-yielding \u003cstrong\u003e360 Performance Savings\u003c/strong\u003e account from existing customers.\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eHowever, in February 2025, the CFPB voluntarily dismissed its lawsuit against Capital One, following a change in leadership after Donald Trump's return to office. The dismissal of the lawsuit raised concerns among consumer advocacy groups about the future of CFPB's enforcement efforts.\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eAdditionally, \u003cstrong\u003eNew York Attorney General Letitia James\u003c/strong\u003e filed a separate lawsuit accusing Capital One of violating consumer protection laws in the state by failing to inform customers about the more lucrative savings option. The lawsuit alleges that Capital One's actions deprived customers of significant interest earnings and seeks civil penalties and restitution.\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e\u003cstrong\u003eInternational Legal Insight\u003c/strong\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\"font-family:Calibri, sans-serif;font-size:11pt;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;line-height:150%;\" lang=\"EN-GB\"\u003e\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eProviding a global legal context,\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003ca target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://advsunil.com/\" style=\"color: blue; text-decoration: underline;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e\u003cstrong\u003eSunil Ambalavelil\u003c/strong\u003e\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e, the \u003cstrong\u003eChairman of\u0026nbsp;\u003c/strong\u003e\u003c/span\u003e\u003c/span\u003e\u003ca target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://kadenboriss.com\" style=\"color: blue; text-decoration: underline;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e\u003cstrong\u003eKaden Boriss\u003c/strong\u003e\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e and a reputable \u003cstrong\u003efinance lawyer in Dubai\u003c/strong\u003e, offered this perspective:\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e“This case points out the urgent need for transparency and fair dealing in the financial services industry. Financial institutions must ensure that their marketing practices do not mislead consumers, especially when introducing new products that may offer better terms. The legal ramifications of such practices can be significant, not only in terms of financial penalties but also in reputational damage.”\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e\u003cstrong\u003eImplications for the Financial Industry\u003c/strong\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\"font-family:Calibri, sans-serif;font-size:11pt;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;line-height:150%;\" lang=\"EN-GB\"\u003e\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eThe settlement and ongoing regulatory actions emphasise the need for financial institutions to maintain clear and honest communication with their customers. As banks continue to develop new products and services, ensuring that existing customers are informed about their options is essential to maintain trust and comply with\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003ca target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://thelawreporters.com/illegalities-of-lending-money-in-the-united-arab-emirates/\" style=\"color: blue; text-decoration: underline;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003elegal obligations.\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-family:Calibri, sans-serif;font-size:11pt;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;line-height:150%;\" lang=\"EN-GB\"\u003e\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e\u003cstrong\u003eSummary\u003c/strong\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\"font-family:Calibri, sans-serif;font-size:11pt;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;line-height:150%;\" lang=\"EN-GB\"\u003e\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eThe \u003cstrong\u003e$425 million settlement\u003c/strong\u003e serves as a reminder of the legal and ethical responsibilities financial institutions have toward their customers. While regulatory bodies continue to scrutinise\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003ca target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://thelawreporters.com/framework-for-specialised-banks-in-effect-low-risk-banks-to-serve-only-residents\" style=\"color: blue; text-decoration: underline;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003ebanking practices\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e, transparency and fairness remain paramount for maintaining consumer trust and avoiding legal repercussions. It’s essential to provide adequate disclosures and adhere to consumer protection laws.\u003c/span\u003e\u003c/span\u003e\n\u003c/p\u003e\n\u003cp style=\"line-height:150%;margin:0cm 0cm 8pt;text-align:justify;\"\u003e\n    \u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003eFor any enquiries or information, contact\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003ca href=\"mailto:info@thelawreporters.com\" target=\"_blank\" style=\"color: blue; text-decoration: underline;\" style=\"color: blue; text-decoration: underline;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003einfo@thelawreporters.com\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e\u0026nbsp;or call us on\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003ca target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://thelawreporters.com/contact-us\" style=\"color: blue; text-decoration: underline;\"\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e+971 52 644 3004\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"font-family:\u0026quot;Aptos\u0026quot;,sans-serif;font-size:12.0pt;\"\u003e\u003cspan style=\"line-height:150%;\" lang=\"EN-GB\" dir=\"ltr\"\u003e. 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