Security Scan Report: eriecustomersupport.zendesk.com

Redirected to:
https://eriecustomersupport.zendesk.com/auth/v3/signin?brand_id=309441...
Submitted: Jun 10, 2026, 9:48:08 AMCompleted: Jun 10, 2026, 9:49:23 AMpubliccompleted
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Summary

This website contacted 1 IP in 1 country across 1 domain to perform 2 HTTP transactions. The main domain is eriecustomersupport.zendesk.com and was registered NaN years ago.

Submitted URL: https://eriecustomersupport.zendesk.com/hc/en-us/articles/38973731131803-ERIE-s-Ting-Pilot

Effective URL: https://eriecustomersupport.zendesk.com/auth/v3/signin?brand_id=30944165282971&locale=en-us&return_to=https%3A%2F%2Feriecustomersupport.zendesk.com%2Fhc%2Fen-us%2Farticles%2F38973731131803-ERIE-s-Ting-Pilot&role=end_userRedirected

The Cisco Umbrella rank of the primary domain is #1,867 of the top 1 million websitesTop 10K Site

AI Security Verdict

Low Risk

Confidence: 92%

2
Risk Score

Low risk; likely a legitimate Zendesk support login for Erie Insurance.

Risk Factors
Credential login form on third‑party subdomain
Brand name displayed on non‑official domain
Safety Factors
Long‑standing domain registration
High reputation ranking
No malicious network or JavaScript signals
Trusted hosting platform (Zendesk)
Domain age information unavailable

Details

Website Access Blocked

This website blocked our scanner, likely using AWS WAF, Cloudflare, or similar bot protection. The page may show differently for regular users.

Page Title

Just a moment...

Scan Type

public

Language

🇺🇸

English

(80% confidence)

Category

government public service

(52%)

Domain Information

Within the commercial generic top-level domain (.com), 'eriecustomersupport.zendesk.com' is registered with subdomain 'eriecustomersupport'. The registrable portion 'zendesk' spans 7 characters containing 2 vowels alongside five consonants. Tokenizing the label suggests 2 words: zen, desk. Expect 3.5 characters per word on average. No strong language cues emerged from the frequency lists.

Screenshot

Security scan screenshot of https://eriecustomersupport.zendesk.com/hc/en-us/articles/38973731131803-ERIE-s-Ting-Pilot

Page Load Overview

1.93s
Total Load Time
16
HTTP Requests
1
Domains
N/A
Total Size

Language Analysis

Primary Language

🇺🇸English
Code: en
Confidence:80%
Script:Latin
Direction:ltr

Detection Details

Language Code:en
Detection Confidence:80%
Script Type:Latin
HTML Lang Attribute:en-us
Text Length:180 chars
Detector Agreement:100%

Website Classification

Primary Category

government public service52% confidence
Type: dynamic
Method: ml+structural+ocr_tiebreaker

All Detected Categories

government public service
52%
healthcare medical
41%
news media journalism
36%
corporate business
25%

Detected Features

No structural features detected

Domain & IP Information

RequestsIP AddressLocationAS Autonomous System
16216.198.54.11United States
AS209242Cloudflare London, LLC
161--

Detected Technologies4

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

Security-focused

Specialized for malware detection and similarity analysis

T104028DE65418912F83FE2BA76CF233482375A421DF4CB8E8D5A0E64DC6EDE0B440A5DC

ssdeep (Context Triggered Piecewise Hashing)

Context-aware

Detects similar content even with modifications

96:PNyTGvmXZzIEb0EpNW87SIdFlDHD80YnVXj+9O7R1LSjNmPb1vibYx9XgGJxZFVV:PNO2axNBjFlEVz0IDOjYpikDQqfFTyFw

sdhash (Similarity Digest Hashing)

High-precision

High-precision similarity detection for forensic analysis

sdhash:3:8568:4QzQrUcAkocQjBYhlESQ2QFC5YntHIAFnlhDFFOAMKoCoEzISHCiCCACgBjIx4osKgAMcyAcCcAZAVmFAIUXIRg9QTiJJpMD

These hashes enable detection of similar websites and malware variants by comparing content similarity even when exact matches aren't found.

Image Hashes

Perceptual Hashes

Average Hash:e7ffe7e7ffffffff
Perceptual Hash:b333cccc663236cc
Difference Hash:0c100c0c00080000
Wavelet Hash:c6c6c6c60e0e0e0e
Color Hash:#79c2d2

Other Hashes

Crop Resistant:0c100c0c00080000

Scan History

Scan history not available

Unable to load historical scan data