Security Scan Report: support.zendesk.com

Redirected to: https://support.zendesk.com/hc/en-us

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Submitted: Dec 6, 2025, 6:50:50 AMCompleted: Dec 6, 2025, 6:52:13 AMpubliccompleted
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Summary

This website contacted 33 IPs in 1 country across 11 domains to perform 72 HTTP transactions. The main domain is support.zendesk.com.

Submitted URL: https://support.zendesk.com/

Effective URL: https://support.zendesk.com/hc/en-usRedirected

The Cisco Umbrella rank of the primary domain is #1,867 of the top 1 million websitesTop 10K Site

AI Security Verdict

Safe Website

Confidence: 96%

0
Risk Score

The site is a legitimate Zendesk support portal with no security concerns.

Safety Factors
High reputation ranking
Official brand domain
No malicious Indicators of Compromise
Domain age information unavailable

Details

Bot Protection Detected

This website is protected by access_denied bot protection. Our scanner was challenged or blocked during access.

Page Title

Zendesk help

Scan Type

public

Language

🇺🇸

English

(80% confidence)

Category

suspicious phishing

(79%)

Domain Information

Within the commercial generic top-level domain (.com), 'support.zendesk.com' is registered and includes subdomain 'support'. Count 7 characters in 'zendesk' with two vowels and 5 consonants. Breaking it apart gives two words: zen, desk. Median word length is 3.5 characters. No strong language cues emerged from the frequency lists.

Screenshot

Security scan screenshot of https://support.zendesk.com/

Page Load Overview

1.14s
Total Load Time
72
HTTP Requests
11
Domains
1.3 MB
Total Size

Language Analysis

Primary Language

🇺🇸English
Code: en
Confidence:80%
Script:Latin
Direction:ltr

Detection Details

Language Code:en
Detection Confidence:80%
Script Type:Latin
HTML Lang Attribute:en-US
Text Length:6,401 chars
Detector Agreement:100%

Website Classification

Primary Category

suspicious phishing79% confidence
Type: spa
Method: ml+structural

All Detected Categories

suspicious phishing
79%
malicious
57%

Detected Features

Search

Domain & IP Information

RequestsIP AddressLocationAS Autonomous System
28104.18.248.37United States
AS13335CLOUDFLARENET
13216.198.53.3United States
AS209242Cloudflare London, LLC
11104.18.86.42United States
AS13335CLOUDFLARENET
8172.64.155.188United States
AS13335CLOUDFLARENET
7104.17.208.240United States
AS13335CLOUDFLARENET
2104.18.32.68United States
AS13335CLOUDFLARENET
2104.17.209.240United States
AS13335CLOUDFLARENET
2104.18.249.37United States
AS13335CLOUDFLARENET
2172.64.155.119United States
AS13335CLOUDFLARENET
2216.198.54.3United States
AS209242Cloudflare London, LLC
7233--

Detected Technologies4

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

Security-focused

Specialized for malware detection and similarity analysis

T17C945B97B540222AD293479CE2623B94B162E90FFD3798DCF1AD437447DEFE25C2420A

ssdeep (Context Triggered Piecewise Hashing)

Context-aware

Detects similar content even with modifications

6144:fH+Z4mGAFLoFEIrUzDwrVvbsbC7i6JH1s/ggP7rUM0PIEi27y4BgIG:W8AFFDwBsEi6JHVw7r1D2i

sdhash (Similarity Digest Hashing)

High-precision

High-precision similarity detection for forensic analysis

sdhash:3:422411:B4FwIFHUIMcCYQLiGgIyQME5GNAAMECwiEQgcL2ALhCB6AhlAEAQhsCJQMD+oqCGeuJQZygUHk8CUQCiqGGeBcIAxDGARIKW

These hashes enable detection of similar websites and malware variants by comparing content similarity even when exact matches aren't found.

Image Hashes

Perceptual Hashes

Average Hash:00bdbfc7ffffa181
Perceptual Hash:8e0c5f3331337566
Difference Hash:7961619f21552b2b
Wavelet Hash:003d3d19ffff8180
Color Hash:#1f9344

Scan History

Scan history not available

Unable to load historical scan data