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Security Scan Report: support.claude.com

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Submitted: Jul 24, 2026, 6:03:13 PMCompleted: Jul 24, 2026, 6:04:41 PMpubliccompleted

Summary

This website contacted 3 IPs in 1 country across 3 domains to perform 2 HTTP transactions. The main domain is support.claude.com and was registered NaN years ago.

Submitted URL: https://support.claude.com/en/articles/16049681-why-claude-switched-models-in-your-conversation-with-opus-5

The Cisco Umbrella rank of the primary domain is #65,056 of the top 1 million websites

AI Security Verdict

Low Risk

Confidence: 92%

2
Risk Score

The site appears legitimate and low risk; no phishing or malware indicators were found.

Risk Factors
Multi‑source threat‑intel match to the server IP (known attacker)
External third‑party domains (Intercom, Google Analytics) loaded
Safety Factors
Long‑standing domain with reputable ranking (Top 100K)
No forms collecting credentials or payments
No brand impersonation; content is informational
No malicious JavaScript or IDS alerts
Domain age information unavailable

Details

Page Title

Why Claude switched models in your conversation with Opus 5 | Claude Help Center

Scan Type

public

Language

🇺🇸

English

(80% confidence)

Category

technology software

(72%)

Domain Information

Domain 'support.claude.com' uses the commercial generic top-level domain (.com), featuring subdomain 'support'. The second-level label 'claude' is 6 characters long containing three vowels alongside 3 consonants. Breaking it apart gives 1 word: claude. No strong language cues emerged from the frequency lists.

Screenshot

Security scan screenshot of https://support.claude.com/en/articles/16049681-why-claude-switched-models-in-your-conversation-with-opus-5

Page Load Overview

1.76s
Total Load Time
30
HTTP Requests
9
Domains
477 KB
Total Size

Language Analysis

Primary Language

🇺🇸English
Code: en
Confidence:80%
Script:Latin
Direction:ltr

Detection Details

Language Code:en
Detection Confidence:80%
Script Type:Latin
HTML Lang Attribute:en
Text Length:6,306 chars
Detector Agreement:75%

Website Classification

Primary Category

technology software72% confidence
Type: spa
Method: ml+structural

All Detected Categories

technology software
72%
news/blog
45%
documentation technical
38%
corporate
35%
government public service
25%

Detected Features

Search
Articles
OG: article
Schema.org

Domain & IP Information

RequestsIP AddressLocationAS Autonomous System
1018.244.18.54Cloudfront · CDNUnited States
AS16509Amazon.com, Inc.
103.33.152.127Aws · CLOUDUnited States
AS16509Amazon.com, Inc.
10160.79.104.10United States
AS399358Anthropic, PBC
303--

Page Statistics

30
Requests
9
Unique Domains
895.5 KB
Total Size

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

Security-focused

Specialized for malware detection and similarity analysis

T185C34B2290631FBF016346C67DE73B4DF127914ACBD58891F9788A2C8ACE9D4CD1678E

ssdeep (Context Triggered Piecewise Hashing)

Context-aware

Detects similar content even with modifications

3072:Z5j5Y15o58OlF2a6b5w55753F5V55Y5aM55o5l4ocVIlCq5q65l9lYuULpinfhwT:J7ghe+/P

sdhash (Similarity Digest Hashing)

High-precision

High-precision similarity detection for forensic analysis

sdhash:3:121585:AWiAQwkBEYGxCBoJyGSxC0ApSLiGMKSLKFMsgAEcAAEHQI8piWOBA1EACKwVGyDBVC0AmAwNAAHUAIYSAiIKZ9E0EpTLai+A

These hashes enable detection of similar websites and malware variants by comparing content similarity even when exact matches aren't found.

Image Hashes

Perceptual Hashes

Average Hash:0000cfcfcfcfc7cf
Perceptual Hash:b84f464e4c3a39ba
Difference Hash:b6301a1e161a1c1c
Wavelet Hash:0000cfcfcbcbc7ce
Color Hash:#ac5365

Other Hashes

Crop Resistant:b6301a1e161a1c1c

Scan History

Scan history not available

Unable to load historical scan data