e-commerce shopping

healthcare medical

documentation technical

government public service

technology software

English

_help_center_session

_cfuvid

__cf_bm

_zendesk_session

_zendesk_shared_session

The domain name 'new-balance.zendesk.com' uses the commercial generic top-level domain (.com); it also runs on subdomain 'new-balance'. The second-level label 'zendesk' is 7 characters long holding 2 vowels versus five consonants. Breaking it apart gives 2 words: zen, desk. Median word length comes out to 3.5 characters. No strong language cues emerged from the frequency lists.

query

html/ed/64/ed64db34-ea96-4010-ae18-a07c0edd6281.html.gz

inline; filename="beba2ef28b7deb804d2672222ae69333ab1a46f4.jpg"

inline; filename="c580fbc6e0ebad1128cebcac121b840232b01ba9.png"

0cca5b487dc48deff140c4711aab4939903dd6b202a64988028f572238a4e6c4

a657bbd57ef44b8e88f44fc50bda08b6d4783a2a107faa6421083c507294e5de

c421ea0a9f1ce10f57aecea56876ed58959bd1b4d2db3daaf9a959071b98dd80

ecb88bb0017d2953b09f54727093cd12a59c74a3c30cd041b04cca6f01d743fb

441ea843b2ee346e874f9c7f44ba542d45792198763fef69b5ab8818a2a3beee

b0a5eda93203f5017626940664ff4c6885f1989b4df80ef250567f0808c5cd2d

parseHTML() executes scripts in event handlers

jQuery 1.x and 2.x are End-of-Life and no longer receiving security updates

jQuery before 3.4.0, as used in Drupal, Backdrop CMS, and other products, mishandles jQuery.extend(true, {}, ...) because of Object.prototype pollution

passing HTML containing <option> elements from untrusted sources - even after sanitizing it - to one of jQuery's DOM manipulation methods (i.e. .html(), .append(), and others) may execute untrusted code.

Regex in its jQuery.htmlPrefilter sometimes may introduce XSS

f0b4e2f03505c5758558a28cba30c71bf3b0bf5a0266f88f9d87955652823379

039179b829c86be820ec0e9ae8aca3ea40a6c0fb22ab07190af91bd6709a012b

What happens if I accidentally return the wrong item to New Balance?

How will refunds be received if the purchasing account or card is closed?

Can an item purchased via a third party be returned to New Balance?

Only part of my order was delivered. What should I do?

I have received the wrong item, what do I do?

Why did the item sell out before I could complete my purchase?

Care & Maintenance- Apparel & Accessories

CA Supply Chains Act (SB 657)
and Modern Slavery Act Statement

csrf-param

hc:meta:server:dk0v7VedWA3vJ7bQzMx4RGJxHdY0s4bRSt18xt0YAsOxs6C3sDvgOi_8WS4TCEMjVsmhFEfxLjKB61iXcIZPQg

csrf-token

viewport

html/ed/64/ed64db34-ea96-4010-ae18-a07c0edd6281_nodriver.html.gz

New Balance FAQ

MarkMonitor Inc.

ZENDESK.COM

Network Operations

Zendesk, Inc.

ZENDESK-NETWORK


  /*

    Greetings sourcecode lurker!

    This is for internal Zendesk and legacy usage,
    we don't support or guarantee any of these values
    so please don't build stuff on top of them.

  */

  HelpCenter = {};
  HelpCenter.account = {"subdomain":"new-balance","environment":"production","name":"CPM International"};
  HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":"","role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]};
  HelpCenter.internal = {"asset_url":"//static.zdassets.com/hc/assets/","web_widget_asset_composer_url":"https://static.zdassets.com/ekr/snippet.js","current_session":{"locale":"en-us","csrf_token":"hc:hcobject:server:KUgO705zaZgPXxvk9UsYv6k2z5K9OIuYpCB9xA5csYHutoG1qdXRr8-E9BoqjyPYnY5zUM56I3tvFlmVo8L8AA","shared_csrf_token":null},"usage_tracking":{"event":"front_page_viewed","data":"BAh7BjoKX21ldGF7DDoPYWNjb3VudF9pZGkDIIiKOhNoZWxwX2NlbnRlcl9pZGwrCNlgstFTADoNYnJhbmRfaWRsKwiFpsXRUwA6DHVzZXJfaWQwOhN1c2VyX3JvbGVfbmFtZUkiDkFOT05ZTU9VUwY6BkVUOgtsb2NhbGVJIgplbi11cwY7C1Q6GmFub255bW91c190cmFja2luZ19pZDA=--7b3cec1190c1eff715a5acd1dd4f6556a1ab7983","url":"https://new-balance.zendesk.com/hc/activity"},"current_record_id":null,"current_record_url":null,"current_record_title":null,"current_text_direction":"ltr","current_brand_id":360001676933,"current_brand_name":"New Balance","current_brand_url":"https://new-balance.zendesk.com","current_brand_active":true,"current_path":null,"show_autocomplete_breadcrumbs":true,"user_info_changing_enabled":false,"has_user_profiles_enabled":false,"has_end_user_attachments":true,"user_aliases_enabled":false,"has_anonymous_kb_voting":true,"has_multi_language_help_center":true,"show_at_mentions":false,"embeddables_config":{"embeddables_web_widget":false,"embeddables_help_center_auth_enabled":false,"embeddables_connect_ipms":false},"answer_bot_subdomain":"static","gather_plan_state":"subscribed","has_article_verification":true,"has_gather":true,"has_ckeditor":false,"has_community_enabled":false,"has_community_badges":true,"has_community_post_content_tagging":false,"has_gather_content_tags":true,"has_guide_content_tags":true,"has_user_segments":true,"has_answer_bot_web_form_enabled":false,"has_garden_modals":false,"theming_cookie_key":"hc-da39a3ee5e6b4b0d3255bfef95601890afd80709-2-preview","is_preview":false,"has_search_settings_in_plan":true,"theming_api_version":1,"theming_settings":{"brand_color":"rgba(226, 24, 54, 1)","brand_text_color":"rgba(255, 255, 255, 1)","text_color":"rgba(66, 66, 66, 1)","link_color":"rgba(226, 24, 54, 1)","background_color":"rgba(255, 255, 255, 1)","heading_font":"Futura, 'Century Gothic', AppleGothic, sans-serif","text_font":"Helvetica, Arial, sans-serif","logo":"/hc/theming_assets/01HZPNP8B5P3THB4PQ4SSQ9GV5","favicon":"/hc/theming_assets/01HZPNP8ESDCZ0ZV2S9VQM8VNT","homepage_background_image":"/hc/theming_assets/01HZPNP8NGCNE1YPRPD8RZ28TK","community_background_image":"/hc/theming_assets/01HZPNP8VQHKNCG2FM23KVE464","community_image":"/hc/theming_assets/01HZPNP91XQ66Q80WQWFFZ8K1H","instant_search":true,"scoped_kb_search":true,"scoped_community_search":false,"show_recent_activity":false,"show_articles_in_section":true,"show_article_author":false,"show_article_comments":false,"show_follow_article":false,"show_recently_viewed_articles":true,"show_related_articles":true,"show_article_sharing":false,"show_follow_section":false,"show_follow_post":false,"show_post_sharing":false,"show_follow_topic":false},"has_pci_credit_card_custom_field":true,"help_center_restricted":false,"is_assuming_someone_else":false,"flash_messages":[],"user_photo_editing_enabled":true,"user_preferred_locale":"en-us","base_locale":"en-us","login_url":"/hc/en-us/signin?return_to=https%3A%2F%2Fnew-balance.zendesk.com%2Fhc%2Fen-us","has_alternate_templates":true,"has_custom_statuses_enabled":true,"has_hc_generative_answers_setting_enabled":true,"has_generative_search_with_zgpt_enabled":false,"has_suggested_initial_questions_enabled":false,"has_guide_service_catalog":true,"has_service_catalog_search_poc":false,"has_service_catalog_itam":false,"has_csat_reverse_2_scale_in_mobile":false,"has_knowledge_navigation":false,"has_unified_navigation":false,"has_csat_bet365_branding":false,"version":"v26823","dev_mode":false};


Requests	IP Address	Location	AS Autonomous System
8	104.16.41.28	United States	AS13335CLOUDFLARENET
8	216.198.54.11	United States	AS209242Cloudflare London, LLC
8	216.198.53.3	United States	AS209242Cloudflare London, LLC
24	3	-	-

Security Scan Report: new-balance.zendesk.com

Summary

AI Security Verdict

Safe Website

Safety Factors

Details

Screenshot

Page Load Overview

Language Analysis

Primary Language

Detection Details

Website Classification

Primary Category

All Detected Categories

Detected Features

Domain & IP Information

Detected Technologies7

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

ssdeep (Context Triggered Piecewise Hashing)

sdhash (Similarity Digest Hashing)

Image Hashes

Perceptual Hashes

Other Hashes

Scan History