Security Scan Report: latrobe.custhelp.com

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Submitted: Completed: publiccompleted
This website contacted 51 IPs in 5 countries across 38 domains to perform 97 HTTP transactions. The main domain is custhelp.com and was registered 27 years ago.

Submitted URL: https://latrobe.custhelp.com

The Cisco Umbrella rank of the primary domain is #14,195 of the top 1 million websites

AI Security Verdict

Safe Website

Confidence: 92%

1
Risk Score

Legitimate La Trobe University FAQ helpdesk on its Oracle custhelp subdomain. Self-branded, clean threat intel, no credential or payment forms — only a keyword search. Safe.

Safety Factors (4)
Domain registered 1999, well-established and ranked ~14,195 globally (top 100K)
Self-branded university page on its sanctioned helpdesk platform
No credential, password, or payment collection beyond a FAQ keyword search / question form
Clean threat intelligence, YARA and IDS results
Domain age information unavailable

Details

Page Title

FAQs for future students, La Trobe University

Scan Type

public

Domain Name Analysis

You're looking at domain 'latrobe.custhelp.com' on the commercial generic top-level domain (.com) and includes subdomain 'latrobe'. The registrable portion 'custhelp' spans 8 characters split between two vowels and six consonants. Splitting it apart reveals 3 words: cus, the, lp. Expect 3 characters per word on average. No strong language cues emerged from the frequency lists.

Screenshot

Security scan screenshot of https://latrobe.custhelp.com

Page Load Overview

8.39s
Total Load Time
1.4 MB
Total Size

Language Analysis

Primary Language

🇺🇸English
Code: en
Confidence:80%
Script:Latin
Direction:ltr

Detection Details

HTML Lang Attribute:en
Text Length:1,809 chars
Detector Agreement:100%

Website Classification

Primary Category

social media network67% confidence
Type: spa
Method: ml+structural

All Detected Categories

social media network
67%
education learning
58%
healthcare medical
47%

Detected Features

No structural features detected

Domain & IP Information

RequestsIP AddressLocationAS Autonomous System
47129.148.159.167Oracle · CLOUDBungarribee, New South Wales, Australia
AS31898Oracle Corporation
1142.251.127.95Google · CDNUnited States
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1104.20.18.91Cloudflare · WAFUnited States
AS13335Cloudflare, Inc.
152.208.56.122Aws · CLOUDDublin, Leinster, Ireland
AS16509Amazon.com, Inc.
123.52.181.12Akamai · CDNFrankfurt am Main, Hesse, Germany
AS16625Akamai Technologies, Inc.
1157.240.0.6Facebook · CDNFrankfurt am Main, Hesse, Germany
AS32934Facebook, Inc.
123.197.133.112Akamai · CDNFrankfurt am Main, Hesse, Germany
AS16625Akamai Technologies, Inc.
1184.24.77.29Akamai · CDNFrankfurt am Main, Hesse, Germany
AS20940Akamai International B.V.
13.163.248.4Cloudfront · CDNUnited States
AS16509Amazon.com, Inc.
1142.251.110.97Google · CDNUnited States
AS15169Google LLC
9751--

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

Security-focused

Specialized for malware detection and similarity analysis

T1FD233B1AAC94692706322086B577B31C9C27604FEB2AEDD8F4FC46342FD4ECA541729F

ssdeep (Context Triggered Piecewise Hashing)

Context-aware

Detects similar content even with modifications

768:VlL8RLDbspiBmVCEDGhX0yX/Y4GH9bxHMA/Fh5IEB1ZV8016mHSn7tH:78RPbspiBmVC1kyvY4GN/Fh5IqV8YnH4

sdhash (Similarity Digest Hashing)

High-precision

High-precision similarity detection for forensic analysis

sdhash:3:45639:6BoYAgBQiMcYBmUCIuCQoQCLGgGhCOKIBhSANAkSyaFAgQ7IkCVQCgHBglQAExuaEAHQga8gA8Z0KIAA6BDNMg7IYAQEIUIJ

These hashes enable detection of similar websites and malware variants by comparing content similarity even when exact matches aren't found.

Scan History

Scan history not available

Unable to load historical scan data