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                <svg class="text-inherit fill-current pointer-events-none" :class="{ 'rotate-180': isOpen }" width="12px" height="12px" viewBox="0 0 324 190" xmlns="http://www.w3.org/2000/svg" aria-hidden="true">
                  <path d="M162,190 C156,190 150,187 146,183 L7,38 C-2,29 -2,15 7,7 C16,-2 30,-2 39,7 L162,135 L285,7 C293,-2 308,-2 317,7 C326,15 326,29 317,38 L178,183 C174,187 168,190 162,190 Z"></path>
                </svg>
              </button>
            </div>

            <div class="hidden lg:block">
              
              <%= partial('partial-article-list-sections', {
                id: 'category-' + category.id,
                parentId: '#sidebar-navigation',
                sections: category.sections,
                activeCategoryId: activeCategoryId,
                activeSectionId: activeSectionId,
                activeArticleId: activeArticleId,
                partial: partial
              }) %>
            </div>
          </li>
        <% }); %>
      </ul>
    </div>
  </div>



  <% var activeCategory = categories.filter(function(category) { return category.isActive; })[0] || null; %>
  <% if (typeof maxArticles === 'undefined' || !maxArticles) maxArticles = 5; %>
  <% if (activeCategory && activeCategory.sections.length) { %>
    <div class="border-top border-bottom lg:border-transparent my-5 lg:mt-0" x-data="toggle({ isOpen: false })" @collapse:show.stop="open" @collapse:hide.stop="close">

      
      <h3 class="flex align-items-center justify-content-between my-4 font-size-lg cursor-pointer lg:hidden" data-toggle="collapse" data-target="#sidebar-navigation" aria-controls="sidebar-navigation" aria-expanded="false">
        Toggle navigation menu
        <svg class="fill-current pointer-events-none ml-3" :class="isOpen && 'rotate-180'" width="14px" viewBox="0 0 40 20" xmlns="http://www.w3.org/2000/svg">
          <path d="M20,19.5 C19.4,19.5 18.9,19.3 18.4,18.9 L1.4,4.9 C0.3,4 0.2,2.4 1.1,1.4 C2,0.3 3.6,0.2 4.6,1.1 L20,13.8 L35.5,1.1 C36.6,0.2 38.1,0.4 39,1.4 C39.9,2.5 39.7,4 38.7,4.9 L21.7,18.9 C21.1,19.3 20.5,19.5 20,19.5 Z" fill-rule="nonzero"></path>
        </svg>
      </h3>

      <div class="collapse lg:expand lg:flex-column" id="sidebar-navigation">

        <ul class="list-none pl-0 mb-0 font-size-base lg:-mr-5">
          <% activeCategory.sections.forEach(function(section) { %>
            <li x-data="toggle({ isOpen: <%= !!section.isActive %> })" @collapse:show.stop="open" @collapse:hide.stop="close">

              
              <div >
                <a class="flex-1 py-3 text-inherit transition hover:no-underline hover:text-primary" href="<%= section.html_url %>">
                  <%= section.name %>
                </a>
                <button class="py-3 px-4 ml-2 not-a-button transition cursor-pointer transition hover:text-primary hover:bg-gray-200" data-toggle="collapse" data-target="#section-<%= section.id %>" aria-expanded="<% if (section.isActive) { %>true<% } else { %>false<% } %>">
                  <svg class="text-inherit fill-current pointer-events-none" :class="{ 'rotate-180': isOpen }" width="10px" height="10px" viewBox="0 0 324 190" xmlns="http://www.w3.org/2000/svg" aria-hidden="true">
                    <path d="M162,190 C156,190 150,187 146,183 L7,38 C-2,29 -2,15 7,7 C16,-2 30,-2 39,7 L162,135 L285,7 C293,-2 308,-2 317,7 C326,15 326,29 317,38 L178,183 C174,187 168,190 162,190 Z"></path>
                  </svg>
                </button>
              </div>

              
              <%= partial('partial-section-list-sections', {
                id: 'section-' + section.id,
                parentId: 'section-' + section.id,
                sections: section.sections,
                activeCategoryId: activeCategoryId,
                activeSectionId: activeSectionId,
                activeArticleId: activeArticleId,
                maxArticles: maxArticles,
                partial: partial
              }) %>

              
              <% if (section.articles.length) { %>
                <ul class="list-none p-2 mb-0 collapse<% if (section.isActive) { %> is-visible<% } %>" :class="{ 'is-visible': isOpen }" id="section-<%= section.id %>" data-parent="#sidebar-navigation">
                  <% section.articles.slice(0, maxArticles).forEach(function(article) { %>
                    <li>
                      <a class="block py-2<% if (article.isActive) { %> underline<% } %>" href="<%= article.html_url %>">
                        <%= article.title %>
                      </a>
                    </li>
                  <% }); %>
                  <% if (section.articles.length > maxArticles) { %>
                    <li>
                      <a class="block py-2" href="<%= section.html_url %>">
                        See all  articles
                      </a>
                    </li>
                  <% } %>
                </ul>
              <% } %>

            </li>
          <% }); %>
        </ul>
      </div>
    </div>
  <% } %>



  <div x-data="toggle({ isOpen: false })" @collapse:show.stop="open" @collapse:hide.stop="close">

    
    <h3 class="flex align-items-center justify-content-between my-4 font-size-lg cursor-pointer lg:hidden" data-toggle="collapse" data-target="#sidebar-navigation" aria-controls="sidebar-navigation" aria-expanded="false">
      Categories
      <svg class="fill-current pointer-events-none ml-3" :class="isOpen && 'rotate-180'" width="14px" viewBox="0 0 40 20" xmlns="http://www.w3.org/2000/svg">
        <path d="M20,19.5 C19.4,19.5 18.9,19.3 18.4,18.9 L1.4,4.9 C0.3,4 0.2,2.4 1.1,1.4 C2,0.3 3.6,0.2 4.6,1.1 L20,13.8 L35.5,1.1 C36.6,0.2 38.1,0.4 39,1.4 C39.9,2.5 39.7,4 38.7,4.9 L21.7,18.9 C21.1,19.3 20.5,19.5 20,19.5 Z" fill-rule="nonzero"></path>
      </svg>
    </h3>

    <div class="collapse lg:expand lg:flex-column" id="sidebar-navigation">
      <h3 class="font-size-lg mt-2 hidden lg:block">
        <a class="text-inherit" href="/hc/en-us">
          Categories
        </a>
      </h3>
      <ul class="list-unstyled font-size-md">
        <% categories.forEach(function(category) { %>
          <li>
            <a class="block py-2 text-inherit<% if (category.isActive) { %> text-primary<% } %>" href="<%= category.html_url %>">
              <%= category.name %>
            </a>
          </li>
        <% }); %>
      </ul>
    </div>
  </div>



  <% if (sections.length) { %>
    <ul class="list-none pl-3 mb-0 font-size-base collapse" id="<%= id %>" :class="{ 'is-visible': isOpen }" data-parent="<%= parentId %>">
      <% sections.forEach(function(section) { %>
        <li x-data="toggle({ isOpen: <%= !!section.isActive %> })" @collapse:show.stop="open" @collapse:hide.stop="close">

          
          <div class="flex justify-content-between align-items-stretch -ml-4 pl-4 font-semibold border-radius-left transition">
            <a class="flex-1 py-3 text-inherit transition hover:no-underline hover:text-primary" href="<%= section.html_url %>" :class="{ 'text-primary': isOpen }">
              <%= section.name %>
            </a>
            <button data-toggle="collapse" data-target="#section-<%= section.id %>" aria-expanded="<% if (section.isActive) { %>true<% } else { %>false<% } %>">
              <svg class="text-inherit fill-current pointer-events-none" :class="{ 'rotate-180': isOpen }" width="10px" height="10px" viewBox="0 0 324 190" xmlns="http://www.w3.org/2000/svg" aria-hidden="true">
                <path d="M162,190 C156,190 150,187 146,183 L7,38 C-2,29 -2,15 7,7 C16,-2 30,-2 39,7 L162,135 L285,7 C293,-2 308,-2 317,7 C326,15 326,29 317,38 L178,183 C174,187 168,190 162,190 Z"></path>
              </svg>
            </button>
          </div>

          
          <%= partial('partial-section-list-sections', {
            id: 'section-' + section.id,
            parentId: '#' + id,
            sections: section.sections,
            activeCategoryId: activeCategoryId,
            activeSectionId: activeSectionId,
            activeArticleId: activeArticleId,
            maxArticles: maxArticles,
            partial: partial
          }) %>

          
          <% if (section.articles.length) { %>
            <ul class="list-none px-2 mb-0 collapse<% if (section.isActive) { %> is-visible<% } %>" :class="{ 'is-visible': isOpen }" id="section-<%= section.id %>">
              <% section.articles.slice(0, maxArticles).forEach(function(article) { %>
                <li>
                  <a class="block py-2<% if (article.isActive) { %> underline<% } %>" href="<%= article.html_url %>">
                    <%= article.title %>
                  </a>
                </li>
              <% }); %>
              <% if (section.articles.length > maxArticles) { %>
                <li>
                  <a class="block py-2" href="<%= section.html_url %>">
                    See all  articles
                  </a>
                </li>
              <% } %>
            </ul>
          <% } %>

        </li>
      <% }); %>
    </ul>
  <% } %>



  /*

    Greetings sourcecode lurker!

    This is for internal Zendesk and legacy usage,
    we don't support or guarantee any of these values
    so please don't build stuff on top of them.

  */

  HelpCenter = {};
  HelpCenter.account = {"subdomain":"knowbe4","environment":"production","name":"KnowBe4"};
  HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":"","role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]};
  HelpCenter.internal = 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to the KnowBe4 Knowledge Base!","color_hero_heading":"#fefefe","hero_text":"How can we help?","color_hero_text":"#fdfdfd","hero_image_style":"standard","bg_color_hero":"rgba(193, 68, 19, .75)","bg_color_secondary_hero":"rgba(217, 88, 38, .5)","bg_gradient_hero":"radial","hero_content_alignment":"left","hero_element_shape":"none","popular_keywords_style":"none","popular_keywords_heading":"Popular searches:","popular_keywords":"invoices, payments, returns","articles_by_label_heading":"Browse by feature","article_label_filter":"a_label","promoted_videos_heading":"Popular videos","promoted_video_ids":"","recent_activity":"none","custom_block_style":"none","color_custom_blocks":"white","bg_color_custom_blocks":"#fff","custom_blocks_heading":"Resources","number_custom_blocks":"3","number_custom_block_columns":"3","custom_block_alignment":"center","custom_block_image_height":"48px","custom_block_1_title":"Getting started","custom_block_1_description":"Discover everything you need to know to 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website","footer_link_1_url":"https://www.zenplates.co","footer_link_2_text":"","footer_link_2_url":"","footer_link_3_text":"","footer_link_3_url":"","facebook_link":"https://www.facebook.com/","twitter_link":"https://www.twitter.com/","linkedin_link":"https://www.linkedin.com/","instagram_link":"https://www.instagram.com/","youtube_link":"https://www.youtube.com/","show_credit_link":true,"use_translations":false},"has_pci_credit_card_custom_field":true,"help_center_restricted":false,"is_assuming_someone_else":false,"flash_messages":[],"user_photo_editing_enabled":true,"user_preferred_locale":"en-us","base_locale":"en-us","login_url":"/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.knowbe4.com%2Fhc%2Fen-us","has_alternate_templates":true,"has_custom_statuses_enabled":true,"has_hc_generative_answers_setting_enabled":true,"has_generative_search_with_zgpt_enabled":false,"has_suggested_initial_questions_enabled":false,"has_guide_service_catalog":true,"has_service_catalog_search_poc":false,"has_service_catalog_itam":false,"has_csat_reverse_2_scale_in_mobile":false,"has_knowledge_navigation":false,"has_csat_bet365_branding":false,"version":"v26779","dev_mode":false};


Requests	IP Address	Location	AS Autonomous System
53	216.198.53.11	United States	AS209242Cloudflare London, LLC
53	104.18.94.41	United States	AS54113
106	2	-	-

Security Scan Report: support.knowbe4.com

Summary

AI Security Verdict

Safe Website

Safety Factors

Details

Website Access Blocked

Screenshot

Page Load Overview

Language Analysis

Primary Language

Detection Details

Website Classification

Primary Category

All Detected Categories

Detected Features

Domain & IP Information

Detected Technologies12

Content Similarity HashesFor malware variant detection

TLSH (Trend Micro Locality Sensitive Hash)

ssdeep (Context Triggered Piecewise Hashing)

sdhash (Similarity Digest Hashing)

Image Hashes

Perceptual Hashes

Other Hashes

Scan History